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Willow Creek Behavioral Health

Green Bay, WI

SAMHSA Verified Joint Commission Inpatient PHP MAT Dual Dx Telehealth

Inpatient · PHP · MAT · Dual Dx center · in Green Bay, WI · Accepts Medicaid · Medicare · Private · TRICARE · Serves adolescents, seniors, trauma survivors.

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Direct line to Willow Creek Behavioral He...: (920) 706-3591

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About Willow Creek Behavioral Health

Set in the suburban area on the east side of Green Bay, Willow Creek Behavioral Health treats a wide range of mental health conditions or alcohol or drug addiction treatment, as well as dual-diagnosis treatment. Willow Creek's levels of care are inpatient care, day (PHP) treatment, and intensive outpatient (IOP) treatment. (Willow Creek also refers to their IOP as "part-time outpatient care".) For co-occurring drug addiction, they do on-site detox with 24/7 monitoring and medication-assisted treatment.
Their treatment team includes psychiatrists, psychologists, medical doctors, nursing staff, therapists, and behavioral health associates. They take and evidence-based and trauma-informed approach that includes talking to a counselor, occupational therapy, recreational therapy, and mindfulness. Their staff is able to prescribe medicines for mental health or addiction and help clients manage their med lists. They don't prescribe buprenorphine-based medications, but if a client already has a prescription for those, they can administer the medication on-site to ensure a safe, coordinated detox.
Clients can come to Willow Creek for prompt service, including walk-ins for crisis care. Willow Creek's inpatient program serves clients 5+ with age-appropriate therapies for children, teens, adults, and older adults. Their older adult program includes extra caregiver education to strengthen family bonds and ensure long-term success after clients leave. Their outpatient programs serve adults.
The adult day program meets weekdays from 8:30 a.m. to 2:50 p.m. for about 3 weeks. Their adult IOP meets weekdays from either 8:30 to 11:30 a.m. or 5:30 to 8:30 p.m., giving clients options to work IOP into their normal routine and continue as long as needed. Clients can come in-person or virtually.
Some optional whole-person therapies at Willow Creek are their art, gardening, and yoga. Willow Creek runs their gardening course until late fall with the goal of helping clients connect with nature and "get back to their roots." Their yoga program complements other meditative and mindfulness therapies. The staff can adjust their approach to yoga based on clients' comfort level.
The goal of the holistic therapies is to create a balanced environment to nurture the mind and body. Willow Creek laid out their campus to aid in this, with semi-private rooms to promote connections, 3 open air courtyards, a gym, and a dedicated classroom space.
Willow Creek provides many types of food to cater to clientele, including tacos, hamburgers, fish, brats, salad bars, eggs, bacon, toast, French toast, biscuits & gravy, juice, milk, and sweet desserts. There are also soda and coffee machines. Clients enjoy the same meals that the staff do.

Classified as psychiatric hospital. private for-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Inpatient · PHP · MAT · Dual Dx · Telehealth
Service settings
Hospital inpatient/24-hour hospital inpatient, Outpatient, Partial hospitalization/day treatment
Therapy approaches
Activity therapy, Cognitive behavioral therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Telemedicine/telehealth therapy, Abnormal involuntary movement scale
Age groups
Children/Adolescents, Young Adults, Adults, Seniors
Special populations
Young adults, Seniors or older adults, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons experiencing first-episode psychosis, Persons with post-traumatic stress disorder (PTSD), Children/adolescents with serious emotional disturbance (SED), Persons 18 and older with serious mental illness (SMI)
Medications used
Chlorpromazine, Fluphenazine, Haloperidol, Loxapine, Perphenazine, Prochlorperazine, Thioridazine, Aripiprazole, Asenapine, Clozapine + 9 more
Recovery supports
Mentoring/peer support
Emergency services
Psychiatric emergency onsite services, Psychiatric emergency walk-in services
Facility operation
Private for-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: County or local government funds; IHS/Tribal/Urban (ITU) funds; Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; State mental health agency (or equivalent) funds; State welfare or child and family services funds

Contact & Location

Address

1351 Ontario Road, Green Bay, WI 54311

Get directions →

Facility direct line

(920) 706-3591

Photos

Willow Creek Behavioral Health — photo Willow Creek Behavioral Health — photo Willow Creek Behavioral Health — photo Willow Creek Behavioral Health — photo

Frequently Asked Questions

Does Willow Creek Behavioral Health accept Medicaid?
Yes. According to SAMHSA data, Willow Creek Behavioral Health accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific WI Medicaid plan. Call (920) 706-3591 to verify your benefits.
What level of care does Willow Creek Behavioral Health offer?
This facility offers: Inpatient, PHP, MAT, Dual Dx, Telehealth. Service settings include: Hospital inpatient/24-hour hospital inpatient, Outpatient, Partial hospitalization/day treatment. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Willow Creek Behavioral Health have specialized programs?
Yes — this facility offers programs for: Young adults, Seniors or older adults, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons experiencing first-episode psychosis, Persons with post-traumatic stress disorder (PTSD), Children/adolescents with serious emotional disturbance (SED), Persons 18 and older with serious mental illness (SMI).
What therapy methods does Willow Creek Behavioral Health use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Telemedicine/telehealth therapy, Abnormal involuntary movement scale.
How do I start treatment at Willow Creek Behavioral Health?
Call the facility directly at (920) 706-3591 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878