Contact Us
Have a question about finding treatment? Our team is here to help. Reach out through any of the channels below, or call our free helpline for immediate assistance.
24/7 response on helpline
~24h email response
100% confidential
24/7 Free Helpline
Speak with a trained specialist who can help you understand your options and find the right program.
+1 (205) 973-2878Free, confidential, available 24 hours a day
SAMHSA National Helpline
SAMHSA's free, confidential, 24/7 treatment referral and information service for individuals and families facing substance use disorders.
1-800-662-4357Available in English and Spanish, 365 days a year
Crisis Resources
- 988 Suicide & Crisis Lifeline: Call or text 988
- Crisis Text Line: Text HOME to 741741
- National Domestic Violence Hotline: 1-800-799-7233
Send Us a Message
We typically respond within 24 hours on business days.
Common Questions About Getting Help
Is the helpline really free?
Yes. Our helpline is completely free to call. There is no charge, no obligation, and no insurance required. A trained specialist will discuss your situation, verify insurance benefits if applicable, and help identify treatment programs that match your needs. Calls are confidential under federal law (42 CFR Part 2).
What happens when I call the helpline?
A trained treatment specialist will answer within 1-2 minutes. They will ask about the substance involved, how long use has been occurring, any co-occurring mental health conditions, insurance status, and location preference. Based on this assessment, they will recommend 2-3 treatment options and can help initiate the intake process immediately. Most people begin treatment within 24-48 hours of calling.
Can I contact you about a listing error?
Yes. If you find incorrect information in our directory — wrong address, closed facility, outdated phone number — use the contact form above or email us directly. We verify all corrections against SAMHSA's official database and update listings as quickly as possible. Factual errors in editorial content are corrected within 24 hours.
Last updated: April 2026