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West Central Mental Health West Springfield

Colonia, FM

SAMHSA Verified

in Colonia, FM.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to West Central Mental Health...: (413) 592-1980

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About West Central Mental Health West Springfield

West Central Mental Health (also known as Northeast Health Services West Springfield and formerly known as West Central Family and Counseling) in West Springfield, MA offers comprehensive outpatient mental health care services. Located just west of the Connecticut River, this clinic provides a professional and accessible setting for individuals seeking mental health support in the railroad town of West Springfield, situated centrally in the state.
The center offers a range of services including therapy, psychiatry, and medication management. They also provide innovative treatments such as Transcranial Magnetic Stimulation (TMS) therapy and Spravato treatment. With a commitment to improving mental health for all, the clinic operates Mondays, Tuesdays, Thursdays and Fridays from 8 a.m. to 5 p.m.; Wednesdays from 8 a.m. to 7 p.m.; Saturdays from 8 a.m. to 12 p.m.; and Sundays from 9 a.m. to 12 p.m. The facility's approach combines traditional therapeutic methods with cutting-edge treatments, aiming to provide personalized care that addresses each individual's unique mental health needs in a supportive outpatient environment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Contact & Location

Address

Keng Street, Weloy, Colonia, FM

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Facility direct line

(413) 592-1980

Photos

West Central Mental Health West Springfield — photo West Central Mental Health West Springfield — photo

Frequently Asked Questions

Does West Central Mental Health West Springfield accept Medicaid?
SAMHSA data does not list Medicaid among this facility's accepted payment types. Call (413) 592-1980 directly to confirm — coverage may have changed since the last SAMHSA sync. You can also browse other FM centers that accept Medicaid.
What level of care does West Central Mental Health West Springfield offer?
Does West Central Mental Health West Springfield have specialized programs?
SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.
What therapy methods does West Central Mental Health West Springfield use?
Specific therapy approaches are not listed in SAMHSA data. Contact the facility for clinical details.
How do I start treatment at West Central Mental Health West Springfield?
Call the facility directly at (413) 592-1980 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878