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Washburn House Outpatient Services

Worcester, MA

SAMHSA Verified Joint Commission PHP IOP MAT Dual Dx

PHP · IOP · MAT · Dual Dx center · in Worcester, MA · Accepts Medicaid · Private · Serves veterans, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Washburn House Outpatient...: 508-556-6795

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About Washburn House Outpatient Services

Private outpatient center providing comprehensive addiction and mental health treatment with individual counseling, group therapy, and trauma-informed care.

Private for-profit organization. Primary focus: substance use treatment, treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
PHP · IOP · MAT · Dual Dx
Service settings
Outpatient, Outpatient day treatment or partial hospitalization, Intensive outpatient treatment, Regular outpatient treatment
Therapy approaches
Cognitive behavioral therapy, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, 12-step facilitation
Age groups
Young Adults, Adults
Special populations
Young adults, Adult women, Pregnant/postpartum women, Adult men, Seniors or older adults, Veterans, Active duty military, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders
Medications used
Disulfiram, Naltrexone (oral), Naltrexone (extended-release, injectable), Clonidine, Medication for mental disorders, Nicotine replacement
Recovery supports
Housing services, Assistance with obtaining social services
Facility operation
Private for-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicaid; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Address

1329 Main Street, Worcester, MA 01603

Get directions →

Facility direct line

508-556-6795

Frequently Asked Questions

Does Washburn House Outpatient Services accept Medicaid?
Yes. According to SAMHSA data, Washburn House Outpatient Services accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific MA Medicaid plan. Call 508-556-6795 to verify your benefits.
What level of care does Washburn House Outpatient Services offer?
This facility offers: PHP, IOP, MAT, Dual Dx. Service settings include: Outpatient, Outpatient day treatment or partial hospitalization, Intensive outpatient treatment, Regular outpatient treatment. Primary focus: Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Washburn House Outpatient Services have specialized programs?
Yes — this facility offers programs for: Young adults, Adult women, Pregnant/postpartum women, Adult men, Seniors or older adults, Veterans, Active duty military, Members of military families.
What therapy methods does Washburn House Outpatient Services use?
Evidence-based approaches listed with SAMHSA: Cognitive behavioral therapy, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, 12-step facilitation.
How do I start treatment at Washburn House Outpatient Services?
Call the facility directly at 508-556-6795 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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24/7 Helpline +1 (205) 973-2878