Turning Point

Shelby, NC

SAMHSA Verified Joint Commission

in Shelby, NC.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Turning Point: 612-520-4004

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About Turning Point

Private outpatient center offers comprehensive mental health services, individual counseling, 12-step facilitation, and MAT support for adults.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Insurance & Payment Accepted

Verify coverage

Medicaid

Medicare

Private insurance

TRICARE / VA

Self-pay / Cash

Sliding scale

Contact & Location

Address

409 W Sumter St, Shelby, NC 28150

Get directions →

Facility direct line

612-520-4004

Website

www.ourturningpoint.org

Nearby context

All centers in Shelby → All centers in NC →

Frequently Asked Questions

Does Turning Point accept Medicaid?

SAMHSA data does not list Medicaid among this facility's accepted payment types. Call 612-520-4004 directly to confirm — coverage may have changed since the last SAMHSA sync. You can also browse other NC centers that accept Medicaid.

What level of care does Turning Point offer?

Does Turning Point have specialized programs?

SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.

What therapy methods does Turning Point use?

Specific therapy approaches are not listed in SAMHSA data. Contact the facility for clinical details.

How do I start treatment at Turning Point?

Call the facility directly at 612-520-4004 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.

Is treatment confidential?

Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.

What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
SAMHSA — NSDUH, 2023.
CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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