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True Directions Serenity Haven

Cleveland, OH

SAMHSA Verified Outpatient Dual Dx

Outpatient · Dual Dx center · in Cleveland, OH · Accepts Medicare · Serves seniors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to True Directions Serenity H...: 320-679-3580

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About True Directions Serenity Haven

Inclusive residential center offering trauma-informed care for addiction, mental health, and eating disorders with personalized treatment plans.

Classified as community mental health center. private non-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · Dual Dx
Service settings
Outpatient
Therapy approaches
Cognitive behavioral therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy
Age groups
Young Adults, Seniors
Special populations
Clients with co-occurring mental and substance use disorders
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: County or local government funds; Medicare; State mental health agency (or equivalent) funds; U.S. Department of VA funds

Contact & Location

Address

6001 Woodland Avenue, Cleveland, OH 44104

Get directions →

Facility direct line

320-679-3580

Photos

True Directions Serenity Haven — photo

Frequently Asked Questions

Does True Directions Serenity Haven accept Medicaid?
SAMHSA data does not list Medicaid among this facility's accepted payment types. Call 320-679-3580 directly to confirm — coverage may have changed since the last SAMHSA sync. You can also browse other OH centers that accept Medicaid.
What level of care does True Directions Serenity Haven offer?
This facility offers: Outpatient, Dual Dx. Service settings include: Outpatient. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does True Directions Serenity Haven have specialized programs?
Yes — this facility offers programs for: Clients with co-occurring mental and substance use disorders.
What therapy methods does True Directions Serenity Haven use?
Evidence-based approaches listed with SAMHSA: Cognitive behavioral therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy.
How do I start treatment at True Directions Serenity Haven?
Call the facility directly at 320-679-3580 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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