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TriCity Family Services

Geneva, IL

SAMHSA Verified Outpatient Dual Dx Telehealth

Outpatient · Dual Dx · Telehealth center · in Geneva, IL · Accepts Medicaid · Medicare · Private · Serves adolescents, seniors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to TriCity Family Services: 630-232-1070

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About TriCity Family Services

A community mental health center offering outpatient services for adults, children, and seniors with various therapy options and language support.

Classified as community mental health center. private non-profit organization. Primary focus: mental health treatment, treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · Dual Dx · Telehealth
Service settings
Outpatient
Therapy approaches
Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Individual psychotherapy, Telemedicine/telehealth therapy
Age groups
Children/Adolescents, Young Adults, Adults, Seniors
Special populations
Persons with eating disorders
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: County or local government funds; Medicare; Medicaid; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Address

1120 Randall Court, Geneva, IL 60134

Get directions →

Facility direct line

630-232-1070

Frequently Asked Questions

Does TriCity Family Services accept Medicaid?
Yes. According to SAMHSA data, TriCity Family Services accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific IL Medicaid plan. Call 630-232-1070 to verify your benefits.
What level of care does TriCity Family Services offer?
This facility offers: Outpatient, Dual Dx, Telehealth. Service settings include: Outpatient. Primary focus: Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does TriCity Family Services have specialized programs?
Yes — this facility offers programs for: Persons with eating disorders.
What therapy methods does TriCity Family Services use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Individual psychotherapy, Telemedicine/telehealth therapy.
How do I start treatment at TriCity Family Services?
Call the facility directly at 630-232-1070 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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24/7 Helpline +1 (205) 973-2878