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The Haven Detox - New England

Worcester, MA

SAMHSA Verified Joint Commission Detox Inpatient MAT Dual Dx

Detox · Inpatient · MAT · Dual Dx center · in Worcester, MA · Accepts Medicaid · Private · TRICARE · Serves veterans, trauma survivors.

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Direct line to The Haven Detox - New Engl...: (855) 436-1127

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About The Haven Detox - New England

The Haven Detox - New England is dedicated to providing a path for clients to triumph over addiction. The team has created a welcoming space for clients to feel better from day one. They specialize in treating a wide range of addictions, from alcohol and opioids to cocaine and beyond. Recognizing that everyone's journey is uniquely their own, they tailor their care to fit each client’s needs. The Haven Detox starts with a gentle detox program and offers residential care for those who need additional support. Their experienced professionals, some of which have bilingual capabilities, use proven methods to help individuals uncover the root of their addiction and build a strong foundation for lasting recovery.
Their team believes in treating the whole person, not just the addiction. This looks like taking a deep dive into the root causes of substance use while nurturing the mind, body, and spirit. The Haven Detox's skilled therapists use a blend of evidence-based practices like cognitive behavioral therapy (CBT) and motivational interviewing, proven to help rewire thought patterns and boost internal motivation for change. Recognizing that healing takes many forms, they also offer holistic therapies like meditation and yoga, giving clients a full toolkit to manage stress and find inner peace. The staff is the heartbeat of The Haven Detox. From the compassionate nurses who guide clients through detox to the experienced counselors who become trusted confidants, every team member is dedicated to creating a supportive, judgment-free zone. At The Haven, clients find a community rooting for their success every step of the way.
The Haven Detox - New England not only focuses on detoxification but also provides a holistic recovery experience that addresses emotions, thoughts, and behaviors, particularly for individuals navigating the complexities of addiction. A standout feature at The Haven Detox is their Haven for Heroes program, which offers specialized care for veterans, military members, and first responders. This program recognizes the distinct challenges faced by these individuals, including trauma and mental health struggles, and delivers therapies to help them regain control again. Additionally, The Haven Detox incorporates IV therapy into clients’ treatment plans. IV therapy enhances hydration and nutrient absorption to support clients’ physical needs during detox and recovery.
The Haven Detox - New England offers a relaxing environment with thoughtful touches that prioritize comfort for all clients. Each bedroom has plush, queen-sized beds, modern furniture, and flat-screen TVs, creating a cozy, coastal atmosphere for healing. After leaving treatment, clients can receive case management, sober housing support, and access to support groups. But what truly sets The Haven Detox apart is the sense of connection and care clients feel while in treatment. Staff are deeply committed to crafting recovery plans and walking alongside clients on the path to success.

Private for-profit organization. Primary focus: substance use treatment, detoxification.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Detox · Inpatient · MAT · Dual Dx
Service settings
Residential/24-hour residential, Residential detoxification, Short-term residential
Therapy approaches
Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling
Age groups
Young Adults, Adults
Special populations
Young adults, Adult women, Pregnant/postpartum women, Adult men, Seniors or older adults, Veterans, Active duty military, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders
Medications used
Acamprosate (Campral®), Disulfiram, Methadone, Buprenorphine sub-dermal implant, Buprenorphine with naloxone, Buprenorphine without naloxone, Buprenorphine (extended-release, injectable), Naltrexone (oral), Naltrexone (extended-release, injectable), Medications for HIV treatment + 6 more
Recovery supports
Self-help groups, Housing services, Assistance with obtaining social services, Mentoring/peer support, Employment counseling or training
Facility operation
Private for-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: IHS/Tribal/Urban (ITU) funds; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Address

1369 Grafton Street, Worcester, MA 01604

Get directions →

Facility direct line

(855) 436-1127

Photos

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Frequently Asked Questions

Does The Haven Detox - New England accept Medicaid?
Yes. According to SAMHSA data, The Haven Detox - New England accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific MA Medicaid plan. Call (855) 436-1127 to verify your benefits.
What level of care does The Haven Detox - New England offer?
This facility offers: Detox, Inpatient, MAT, Dual Dx. Service settings include: Residential/24-hour residential, Residential detoxification, Short-term residential. Primary focus: Substance use treatment, Detoxification, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does The Haven Detox - New England have specialized programs?
Yes — this facility offers programs for: Young adults, Adult women, Pregnant/postpartum women, Adult men, Seniors or older adults, Veterans, Active duty military, Members of military families.
What therapy methods does The Haven Detox - New England use?
Evidence-based approaches listed with SAMHSA: Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, 12-step facilitation.
How do I start treatment at The Haven Detox - New England?
Call the facility directly at (855) 436-1127 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878