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Telstone IOP

WEST PALM BEACH, FL

SAMHSA Verified Joint Commission

in WEST PALM BEACH, FL.

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Call helpline: +1 (205) 973-2878

Direct line to Telstone IOP: (855) 774-0006

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About Telstone IOP

This outpatient treatment center provides comprehensive care for patients with drug and alcohol addiction and co-occurring mental health disorders. Telstone believes in treating more than just the symptoms and behaviors associated with addiction. They believe that by identifying and treating the complex, emotional issues that addiction stems from, they are able to treat the whole person. Many patients experience co-occurring mental health disorders such as depression, anxiety, bipolar, trauma or obsessive compulsive disorder (OCD). They provide comprehensive outpatient services like partial hospitalization (PHP), intensive outpatient (IOP), and outpatient programs. Throughout these programs, their clinicians use holistic services to treat the mind, body and spirit of their patients. To prevent cravings and relapse, Telstone also uses medication-assisted treatment to treat alcohol and opioid use disorders. This form of treatment prevents cravings and also normalizes the patient’s brain chemistry.
Telstone has a separate, comprehensive program for patients who struggle with OCD. The program is called The Sydney Merling OCD Center, named after the late clinical director who struggled with severe OCD. In this program, the clinicians treat OCD using exposure and response prevention (ERP), acceptance and commitment therapy (ACT), dialectical behavioral therapy (DBT) and habit reversal training (HRT). They offer an IOP which includes a mix of individual and group therapies. Their IOP helps patients manage intrusive thoughts, behaviors and other symptoms that are affecting their daily functioning.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Insurance & Payment Accepted

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Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Contact & Location

Address

1401 FORUM WAY STE 300, WEST PALM BEACH, FL 33401

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Facility direct line

(855) 774-0006

Photos

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Frequently Asked Questions

Does Telstone IOP accept Medicaid?
SAMHSA data does not list Medicaid among this facility's accepted payment types. Call (855) 774-0006 directly to confirm — coverage may have changed since the last SAMHSA sync. You can also browse other FL centers that accept Medicaid.
What level of care does Telstone IOP offer?
Does Telstone IOP have specialized programs?
SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.
What therapy methods does Telstone IOP use?
Specific therapy approaches are not listed in SAMHSA data. Contact the facility for clinical details.
How do I start treatment at Telstone IOP?
Call the facility directly at (855) 774-0006 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878