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South Charlotte VA Healthcare Center Outpatient Clinic

Charlotte, NC

SAMHSA Verified Joint Commission IOP MAT Dual Dx Telehealth

IOP · MAT · Dual Dx · Telehealth center · in Charlotte, NC · Accepts Medicare · Private · TRICARE · Serves veterans, trauma survivors.

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Call helpline: +1 (205) 973-2878

Direct line to South Charlotte VA Healthc...: (704) 329-1300 ext 31300

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About South Charlotte VA Healthcare Center Outpatient Clinic

A community-based outpatient facility within the Salisbury VA Health Care System, serving veterans across the Charlotte region. They treat a wide range of health needs, with a strong focus on mental health conditions such as post traumatic stress disorder (PTSD), depression, anxiety, bipolar disorder, schizophrenia, and substance use disorders. Services include primary care, mental health counseling, laboratory testing, and an outpatient pharmacy. Levels of care range from same-day mental health appointments to telehealth services and coordinated referrals to specialty providers.
The center's approach to care is built on evidence-based therapies that help veterans address both mental health and substance use concerns. Options include cognitive behavioral therapy (CBT), motivational interviewing (MI), prolonged exposure therapy (PE), and eye movement desensitization and reprocessing (EMDR). Medication-assisted treatments (MAT) are offered for opioid use disorder, alcohol dependence, and depression. Veterans can also access social skills training and behavioral family therapy (BFT), which help improve communication, strengthen relationships, and build coping skills. These treatments are tailored to individual needs, helping veterans work toward personal recovery goals.
Located on West Tyvola Road, the clinic provides practical resources that make it easier for veterans to receive care. The facility offers free parking, wheelchair availability, and transportation support through Disabled American Veterans (DAV) vans and beneficiary travel programs. Veterans who need specialized services are connected to the larger VA network for advanced care. The setting is designed to be accessible and supportive, helping veterans receive consistent treatment without unnecessary barriers to entry or follow-up.

U.s. department of veterans affairs. Primary focus: substance use treatment, treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
IOP · MAT · Dual Dx · Telehealth
Service settings
Outpatient, Intensive outpatient treatment, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment
Therapy approaches
Anger management, Brief intervention, Cognitive behavioral therapy, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling, Trauma-related counseling
Age groups
Young Adults, Adults
Special populations
Veterans, Clients who have experienced trauma
Medications used
Acamprosate (Campral®), Disulfiram, Buprenorphine with naloxone, Buprenorphine without naloxone, Buprenorphine (extended-release, injectable), Naltrexone (oral), Naltrexone (extended-release, injectable), Medications for HIV treatment, Medications for Hepatitis C treatment, Clonidine + 4 more
Recovery supports
Self-help groups, Housing services, Recovery coach, Mentoring/peer support, Employment counseling or training
Facility operation
U.S. Department of Veterans Affairs, Federal Government

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicare; Federal military insurance (e.g., TRICARE); Private health insurance

Contact & Location

Address

3506 West Tyvola Road, Charlotte, NC 28208

Get directions →

Facility direct line

(704) 329-1300 ext 31300

Website

www.va.gov

Photos

South Charlotte VA Healthcare Center Outpatient Clinic — photo South Charlotte VA Healthcare Center Outpatient Clinic — photo South Charlotte VA Healthcare Center Outpatient Clinic — photo South Charlotte VA Healthcare Center Outpatient Clinic — photo

Frequently Asked Questions

Does South Charlotte VA Healthcare Center Outpatient Clinic accept Medicaid?
SAMHSA data does not list Medicaid among this facility's accepted payment types. Call (704) 329-1300 ext 31300 directly to confirm — coverage may have changed since the last SAMHSA sync. You can also browse other NC centers that accept Medicaid.
What level of care does South Charlotte VA Healthcare Center Outpatient Clinic offer?
This facility offers: IOP, MAT, Dual Dx, Telehealth. Service settings include: Outpatient, Intensive outpatient treatment, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment. Primary focus: Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does South Charlotte VA Healthcare Center Outpatient Clinic have specialized programs?
Yes — this facility offers programs for: Veterans, Clients who have experienced trauma.
What therapy methods does South Charlotte VA Healthcare Center Outpatient Clinic use?
Evidence-based approaches listed with SAMHSA: Anger management, Brief intervention, Cognitive behavioral therapy, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, Telemedicine/telehealth therapy, 12-step facilitation.
How do I start treatment at South Charlotte VA Healthcare Center Outpatient Clinic?
Call the facility directly at (704) 329-1300 ext 31300 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878