Skip to content

Sound Community Services

New London, CT

SAMHSA Verified Outpatient MAT Dual Dx Telehealth

Outpatient · MAT · Dual Dx · Telehealth center · in New London, CT · Accepts Medicaid · Medicare · Private · TRICARE · Serves veterans, seniors, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Sound Community Services: (860) 439-6400

Email X/Twitter Facebook

About Sound Community Services

Sound Community Services supports adults facing mental health and substance use challenges. They treat conditions like depression, trauma, and co-occurring disorders. Clients can access outpatient care, residential support, and specialized programs for young adults. The center focuses on helping each person regain hope, independence, and a stronger sense of self.
Their treatment approach includes one-on-one counseling, group therapy, family therapy, and medication-assisted treatment. These therapies help clients manage their symptoms, build healthy relationships, and develop life skills. With supportive care and personalized plans, individuals gain the tools they need for long-term recovery and emotional well-being.
The center offers structured residential programs, including 24-hour support for those with serious mental health needs. Young adults benefit from transitional housing with staff guidance as they learn independent living skills. Ongoing aftercare includes outpatient services, follow-up sessions, and relapse prevention to help clients stay stable and succeed long after treatment ends.

Classified as outpatient mental health facility. private non-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · MAT · Dual Dx · Telehealth
Service settings
Outpatient
Therapy approaches
Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy
Age groups
Young Adults, Seniors
Special populations
Young adults, Veterans, Active duty military, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons 18 and older with serious mental illness (SMI)
Medications used
Chlorpromazine, Fluphenazine, Haloperidol, Loxapine, Perphenazine, Pimozide, Prochlorperazine, Aripiprazole, Asenapine, Brexpiprazole + 12 more
Recovery supports
Housing services, Mentoring/peer support
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; State mental health agency (or equivalent) funds

Contact & Location

Address

21 Montauk Avenue, New London, CT 06320

Get directions →

Facility direct line

(860) 439-6400

Photos

Sound Community Services — photo

Frequently Asked Questions

Does Sound Community Services accept Medicaid?
Yes. According to SAMHSA data, Sound Community Services accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific CT Medicaid plan. Call (860) 439-6400 to verify your benefits.
What level of care does Sound Community Services offer?
This facility offers: Outpatient, MAT, Dual Dx, Telehealth. Service settings include: Outpatient. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Sound Community Services have specialized programs?
Yes — this facility offers programs for: Young adults, Veterans, Active duty military, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons 18 and older with serious mental illness (SMI).
What therapy methods does Sound Community Services use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale.
How do I start treatment at Sound Community Services?
Call the facility directly at (860) 439-6400 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

Was this facility page helpful?

Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878