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Shelby County Schools Mental Health Center

Memphis, TN

SAMHSA Verified Outpatient Telehealth

Outpatient · Telehealth center · in Memphis, TN · Serves adolescents.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Shelby County Schools Ment...: 901-416-8484

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About Shelby County Schools Mental Health Center

Classified as outpatient mental health facility. state government. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · Telehealth
Service settings
Outpatient
Therapy approaches
Activity therapy, Cognitive behavioral therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale
Age groups
Children/Adolescents, Adults
Recovery supports
Mentoring/peer support
Emergency services
Crisis intervention team
Facility operation
State government

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Contact & Location

Address

2930 Airways Boulevard, Memphis, TN 38116

Get directions →

Facility direct line

901-416-8484

Frequently Asked Questions

Does Shelby County Schools Mental Health Center accept Medicaid?
SAMHSA data does not list Medicaid among this facility's accepted payment types. Call 901-416-8484 directly to confirm — coverage may have changed since the last SAMHSA sync. You can also browse other TN centers that accept Medicaid.
What level of care does Shelby County Schools Mental Health Center offer?
This facility offers: Outpatient, Telehealth. Service settings include: Outpatient. Primary focus: Substance use treatment, Mental health treatment.
Does Shelby County Schools Mental Health Center have specialized programs?
SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.
What therapy methods does Shelby County Schools Mental Health Center use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale.
How do I start treatment at Shelby County Schools Mental Health Center?
Call the facility directly at 901-416-8484 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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