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Pyramid Newport News Residential and Outpatient

Newport News, VA

SAMHSA Verified Detox Inpatient PHP IOP MAT Dual Dx

Detox · Inpatient · PHP · IOP center · in Newport News, VA · Accepts Medicaid · Private · TRICARE · Serves veterans, trauma survivors.

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Direct line to Pyramid Newport News Resid...: (855) 770-3904

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About Pyramid Newport News Residential and Outpatient

Pyramid Newport News Treatment Center offers residential and outpatient treatment for substance use and co-occurring mental health concerns in the Chesapeake Bay region of Virginia. With a lush courtyard, river views, and lounge areas, Pyramid seeks to promote a comfortable recovery environment. Pyramid Healthcare seeks to make treatment affordable, accepting most private insurance and Medicaid.
The Pyramid Newport News residential program lasts 30-90 days and is open to all adults with substance use and co-occurring mental health concerns.
Clients needing detox from alcohol and other substances receive medical monitoring and withdrawal management from nurses and doctors on staff, helping ensure a comfortable start to recovery. Pyramid Healthcare also offers medication-assisted treatment (MAT) to help reduce substance cravings, especially for opiates and alcohol.
Pyramid Newport News Outpatient Treatment Center offers trauma-informed individual therapy, implementing cognitive behavioral therapy (CBT), acceptance and commitment therapy (ACT), dialectical behavioral therapy (DBT), and peer support meetings. Clients engage in group therapy, including life skills groups, peer support groups, and 12-Step groups. Pyramid Newport News offers expressive therapy like art therapy and recreational therapies such as sport or outdoor exercise. Pyramid Newport News also encourages family involvement, offering family education sessions and therapy. Psychiatrists prescribe and manage medications for co-occurring mental health conditions. Pyramid facilitates discharge planning, helping connect clients to outpatient care, support groups, and other resources.
Pyramid Newport News Treatment Center also offers outpatient treatment for those needing a less structured and intensive level of care. Outpatient programs offer medication-assisted treatment (MAT), substance use assessments, individual psychotherapy, group therapy including skill building and psychoeducation, and peer recovery support services. Their full continuum of care includes day treatment, meeting about 6 hours per day, an intensive outpatient program (IOP) meeting 9-12 hours per week, and traditional outpatient treatment, which meets 6 hours or less per week, depending on individual need.
Located at the mouth of the James River, Pyramid Newport News Treatment Center provides access to residents throughout the Newport News, Norfolk, and Chesapeake area. The 105 bus line stops just outside the building on Blair Avenue and provides service throughout southern Newport News. Clients driving to the building have convenient access to Norfolk and Chesapeake via I-664 and I-64, with free parking available at the hospital and on Chesapeake Avenue.

Private for-profit organization. Primary focus: substance use treatment, detoxification.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Detox · Inpatient · PHP · IOP · MAT · Dual Dx
Service settings
Hospital inpatient/24-hour hospital inpatient, Outpatient, Residential/24-hour residential, Hospital inpatient detoxification, Hospital inpatient treatment, Outpatient day treatment or partial hospitalization, Intensive outpatient treatment, Regular outpatient treatment, Residential detoxification, Short-term residential
Therapy approaches
Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling
Age groups
Young Adults, Adults
Special populations
Adult women, Adult men, Veterans, Active duty military, Clients who have experienced sexual abuse, Clients who have experienced intimate partner violence, domestic violence
Medications used
Buprenorphine with naloxone, Buprenorphine without naloxone, Buprenorphine (extended-release, injectable), Naltrexone (oral), Naltrexone (extended-release, injectable), Medications for HIV treatment, Medications for Hepatitis C treatment, Clonidine, Medication for mental disorders, Nicotine replacement + 1 more
Recovery supports
Self-help groups, Housing services, Assistance with obtaining social services, Recovery coach, Mentoring/peer support, Employment counseling or training
Facility operation
Private for-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Address

245 Chesapeake Avenue, Newport News, VA 23607

Get directions →

Facility direct line

(855) 770-3904

Photos

Pyramid Newport News Residential and Outpatient — photo Pyramid Newport News Residential and Outpatient — photo Pyramid Newport News Residential and Outpatient — photo Pyramid Newport News Residential and Outpatient — photo

Frequently Asked Questions

Does Pyramid Newport News Residential and Outpatient accept Medicaid?
Yes. According to SAMHSA data, Pyramid Newport News Residential and Outpatient accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific VA Medicaid plan. Call (855) 770-3904 to verify your benefits.
What level of care does Pyramid Newport News Residential and Outpatient offer?
This facility offers: Detox, Inpatient, PHP, IOP, MAT, Dual Dx. Service settings include: Hospital inpatient/24-hour hospital inpatient, Outpatient, Residential/24-hour residential, Hospital inpatient detoxification, Hospital inpatient treatment, Outpatient day treatment or partial hospitalization, Intensive outpatient treatment, Regular outpatient treatment, Residential detoxification, Short-term residential. Primary focus: Substance use treatment, Detoxification, Transitional housing, halfway house, or sober home, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Pyramid Newport News Residential and Outpatient have specialized programs?
Yes — this facility offers programs for: Adult women, Adult men, Veterans, Active duty military, Clients who have experienced sexual abuse, Clients who have experienced intimate partner violence, domestic violence.
What therapy methods does Pyramid Newport News Residential and Outpatient use?
Evidence-based approaches listed with SAMHSA: Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling, 12-step facilitation.
How do I start treatment at Pyramid Newport News Residential and Outpatient?
Call the facility directly at (855) 770-3904 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878