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Promises Dallas-Fort Worth

Lewisville, TX

SAMHSA Verified

in Lewisville, TX.

Free helpline · 24/7

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Call helpline: +1 (205) 973-2878

Direct line to Promises Dallas-Fort Worth: (888) 525-6018

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About Promises Dallas-Fort Worth

Located in Lewisville, Texas, Promises Dallas-Fort Worth offers residential treatment, day treatment (PHP), and intensive outpatient programs (IOP) for adults facing substance use and mental health conditions. As part of the Promises network, this center is known for individualized care and a supportive, recovery-focused environment.
The program uses evidence-based therapies and trauma-informed care to support long-term healing. Clients may admit for either primary addiction or primary mental health needs. Treatment focuses on improving relationships, developing healthy coping skills, and addressing the root causes of each person’s challenges through a tailored and compassionate approach.
The campus offers spacious shared bedrooms and warm, welcoming common areas. Clients can also enjoy a well-equipped on-site gym and sunny outdoor spaces that support physical and emotional wellness.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Insurance & Payment Accepted

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Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Contact & Location

Photos

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Frequently Asked Questions

Does Promises Dallas-Fort Worth accept Medicaid?
SAMHSA data does not list Medicaid among this facility's accepted payment types. Call (888) 525-6018 directly to confirm — coverage may have changed since the last SAMHSA sync. You can also browse other TX centers that accept Medicaid.
What level of care does Promises Dallas-Fort Worth offer?
Does Promises Dallas-Fort Worth have specialized programs?
SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.
What therapy methods does Promises Dallas-Fort Worth use?
Specific therapy approaches are not listed in SAMHSA data. Contact the facility for clinical details.
How do I start treatment at Promises Dallas-Fort Worth?
Call the facility directly at (888) 525-6018 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878