Process of Changes

Catonsville, MD

SAMHSA Verified PHP MAT Dual Dx

PHP · MAT · Dual Dx center · in Catonsville, MD · Accepts Medicaid · Serves adolescents, seniors, trauma survivors.

Free helpline · 24/7

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Call helpline: +1 (205) 973-2878

Direct line to Process of Changes: 443-551-3784

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About Process of Changes

Integrated outpatient center providing comprehensive substance use and mental health services, including medication-assisted treatment, counseling, and individualized care plans.

Private for-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care: PHP · MAT · Dual Dx
Service settings: Outpatient, Partial hospitalization/day treatment
Therapy approaches: Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Abnormal involuntary movement scale
Age groups: Children/Adolescents, Young Adults, Adults, Seniors
Special populations: Young adults, Seniors or older adults, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced intimate partner violence, domestic violence, Persons experiencing first-episode psychosis, Persons with post-traumatic stress disorder (PTSD), Persons 18 and older with serious mental illness (SMI)
Medications used: Chlorpromazine, Droperidol, Fluphenazine, Haloperidol, Loxapine, Perphenazine, Pimozide, Prochlorperazine, Thiothixene, Thioridazine + 16 more
Recovery supports: Mentoring/peer support
Emergency services: Psychiatric emergency walk-in services
Facility operation: Private for-profit organization

Insurance & Payment Accepted

Verify coverage

Medicaid

Medicare

Private insurance

TRICARE / VA

Self-pay / Cash

Sliding scale

Full list from SAMHSA: Medicaid; Cash or self-payment

Contact & Location

Address

1000 Ingleside Avenue, Catonsville, MD 21228

Get directions →

Facility direct line

443-551-3784

Nearby context

All centers in Catonsville → All centers in MD →

Frequently Asked Questions

Does Process of Changes accept Medicaid?

Yes. According to SAMHSA data, Process of Changes accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific MD Medicaid plan. Call 443-551-3784 to verify your benefits.

What level of care does Process of Changes offer?

This facility offers: PHP, MAT, Dual Dx. Service settings include: Outpatient, Partial hospitalization/day treatment. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

Does Process of Changes have specialized programs?

Yes — this facility offers programs for: Young adults, Seniors or older adults, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced intimate partner violence, domestic violence, Persons experiencing first-episode psychosis, Persons with post-traumatic stress disorder (PTSD), Persons 18 and older with serious mental illness (SMI).

What therapy methods does Process of Changes use?

Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Abnormal involuntary movement scale.

How do I start treatment at Process of Changes?

Call the facility directly at 443-551-3784 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.

Is treatment confidential?

Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.

What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
SAMHSA — NSDUH, 2023.
CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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