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Potters House Substance Abuse Center

Phoenix, AZ

SAMHSA Verified Outpatient Telehealth

Outpatient · Telehealth center · in Phoenix, AZ · Accepts Medicaid · Medicare.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Potters House Substance Ab...: 602-254-9701

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About Potters House Substance Abuse Center

Private non-profit organization. Primary focus: substance use treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · Telehealth
Service settings
Outpatient, Regular outpatient treatment
Therapy approaches
Anger management, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy
Age groups
Young Adults, Adults
Recovery supports
Housing services, Assistance with obtaining social services
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicare; Medicaid; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Address

1717 West Northern Avenue, Phoenix, AZ 85021

Get directions →

Facility direct line

602-254-9701

Frequently Asked Questions

Does Potters House Substance Abuse Center accept Medicaid?
Yes. According to SAMHSA data, Potters House Substance Abuse Center accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific AZ Medicaid plan. Call 602-254-9701 to verify your benefits.
What level of care does Potters House Substance Abuse Center offer?
This facility offers: Outpatient, Telehealth. Service settings include: Outpatient, Regular outpatient treatment. Primary focus: Substance use treatment.
Does Potters House Substance Abuse Center have specialized programs?
SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.
What therapy methods does Potters House Substance Abuse Center use?
Evidence-based approaches listed with SAMHSA: Anger management, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy.
How do I start treatment at Potters House Substance Abuse Center?
Call the facility directly at 602-254-9701 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878