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Positive Pathways

Norfolk, VA

SAMHSA Verified Outpatient Telehealth

Outpatient · Telehealth center · in Norfolk, VA · Accepts Medicaid · Private · Serves veterans, adolescents.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Positive Pathways: 757-543-1870

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About Positive Pathways

An outpatient center specialized in substance use treatment, mental health services, and trauma-related counseling for adolescents and adults.

Private for-profit organization. Primary focus: substance use treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · Telehealth
Service settings
Outpatient, Regular outpatient treatment
Therapy approaches
Anger management, Brief intervention, Cognitive behavioral therapy, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy
Age groups
Children/Adolescents
Special populations
Adolescents, Young adults, Adult women, Adult men, Seniors or older adults, Veterans, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients with HIV or AIDS
Recovery supports
Assistance with obtaining social services
Facility operation
Private for-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicaid; Private health insurance; Cash or self-payment

Contact & Location

Address

900 Granby Street, Norfolk, VA 23510

Get directions →

Facility direct line

757-543-1870

Frequently Asked Questions

Does Positive Pathways accept Medicaid?
Yes. According to SAMHSA data, Positive Pathways accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific VA Medicaid plan. Call 757-543-1870 to verify your benefits.
What level of care does Positive Pathways offer?
This facility offers: Outpatient, Telehealth. Service settings include: Outpatient, Regular outpatient treatment. Primary focus: Substance use treatment.
Does Positive Pathways have specialized programs?
Yes — this facility offers programs for: Adolescents, Young adults, Adult women, Adult men, Seniors or older adults, Veterans, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders.
What therapy methods does Positive Pathways use?
Evidence-based approaches listed with SAMHSA: Anger management, Brief intervention, Cognitive behavioral therapy, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy.
How do I start treatment at Positive Pathways?
Call the facility directly at 757-543-1870 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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24/7 Helpline +1 (205) 973-2878