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Polara Health Crisis Stabilization Unit

Prescott Valley, AZ

SAMHSA Verified Joint Commission Inpatient Outpatient MAT Dual Dx

Inpatient · Outpatient · MAT · Dual Dx center · in Prescott Valley, AZ · Accepts Medicaid · Private · Serves veterans, seniors, trauma survivors.

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Direct line to Polara Health Crisis Stabi...: (877) 756-4090

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About Polara Health Crisis Stabilization Unit

Set near downtown activity, Polara Health's Crisis Stabilization Unit center helps adults facing urgent substance use and mental health issues. Clients can come 24/7 for outpatient care, receive line-of-sight monitoring for up to 24 hours, can stay in a residential ward with a private or shared room for up to 3 days. Local law enforcement officials attend the site to help intervene in case of emergency.
The clinic emphasizes whole-person care by blending evidence-based talk therapy and medical treatments in one accessible setting designed to keep patients safe 24/7.
Polara uses proven approaches including individual and group counseling, psychiatric care, and case management. They have short-term group therapy for clients in cases where interpersonal interactions are helpful. These therapies empower clients to manage symptoms and build coping skills before transitioning to a less urgent level of care. Polara has nearby residential and outpatient treatment options for clients with mental health or substance use disorders who wish to continue care with Polara in a non-urgent setting.

Classified as outpatient mental health facility. private non-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Inpatient · Outpatient · MAT · Dual Dx
Service settings
Hospital inpatient/24-hour hospital inpatient, Outpatient
Therapy approaches
Activity therapy, Cognitive behavioral therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Abnormal involuntary movement scale
Age groups
Young Adults, Adults, Seniors
Special populations
Seniors or older adults, Veterans, Active duty military, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients with HIV or AIDS, Clients who have experienced intimate partner violence, domestic violence, Clients who have experienced trauma, Persons experiencing first-episode psychosis
Medications used
Chlorpromazine, Fluphenazine, Haloperidol, Loxapine, Perphenazine, Prochlorperazine, Thiothixene, Thioridazine, Trifluoperazine, Aripiprazole + 14 more
Recovery supports
Mentoring/peer support
Emergency services
Crisis intervention team, Psychiatric emergency onsite services, Psychiatric emergency walk-in services
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: County or local government funds; Medicaid; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Address

8655 East Eastridge Road, Prescott Valley, AZ 86314

Get directions →

Facility direct line

(877) 756-4090

Photos

Polara Health Crisis Stabilization Unit — photo Polara Health Crisis Stabilization Unit — photo Polara Health Crisis Stabilization Unit — photo Polara Health Crisis Stabilization Unit — photo

Frequently Asked Questions

Does Polara Health Crisis Stabilization Unit accept Medicaid?
Yes. According to SAMHSA data, Polara Health Crisis Stabilization Unit accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific AZ Medicaid plan. Call (877) 756-4090 to verify your benefits.
What level of care does Polara Health Crisis Stabilization Unit offer?
This facility offers: Inpatient, Outpatient, MAT, Dual Dx. Service settings include: Hospital inpatient/24-hour hospital inpatient, Outpatient. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Polara Health Crisis Stabilization Unit have specialized programs?
Yes — this facility offers programs for: Seniors or older adults, Veterans, Active duty military, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients with HIV or AIDS, Clients who have experienced intimate partner violence, domestic violence.
What therapy methods does Polara Health Crisis Stabilization Unit use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Abnormal involuntary movement scale.
How do I start treatment at Polara Health Crisis Stabilization Unit?
Call the facility directly at (877) 756-4090 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878