Plainview Serenity Center

Lubbock, TX

SAMHSA Verified IOP Dual Dx

IOP · Dual Dx center · in Lubbock, TX · Accepts Medicaid · Medicare · Private · Serves adolescents.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Plainview Serenity Center: 806-355-5780

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About Plainview Serenity Center

Private outpatient center providing comprehensive care for adults with substance use and mental health disorders, offering 12-step facilitation and acupuncture.

Private non-profit organization. Primary focus: substance use treatment, treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care: IOP · Dual Dx
Service settings: Outpatient, Intensive outpatient treatment, Regular outpatient treatment
Age groups: Children/Adolescents, Young Adults, Adults
Recovery supports: Self-help groups, Housing services, Assistance with obtaining social services, Recovery coach, Mentoring/peer support
Facility operation: Private non-profit organization

Insurance & Payment Accepted

Verify coverage

Medicaid

Medicare

Private insurance

TRICARE / VA

Self-pay / Cash

Sliding scale

Full list from SAMHSA: Federal, or any government funding for substance use treatment programs; Medicare; Medicaid; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; SAMHSA funding/block grants

Contact & Location

Address

1324 35th Street, Lubbock, TX 79412

Get directions →

Facility direct line

806-355-5780

Website

serenitycenter.org

Nearby context

All centers in Lubbock → All centers in TX →

Frequently Asked Questions

Does Plainview Serenity Center accept Medicaid?

Yes. According to SAMHSA data, Plainview Serenity Center accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific TX Medicaid plan. Call 806-355-5780 to verify your benefits.

What level of care does Plainview Serenity Center offer?

This facility offers: IOP, Dual Dx. Service settings include: Outpatient, Intensive outpatient treatment, Regular outpatient treatment. Primary focus: Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

Does Plainview Serenity Center have specialized programs?

SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.

What therapy methods does Plainview Serenity Center use?

Specific therapy approaches are not listed in SAMHSA data. Contact the facility for clinical details.

How do I start treatment at Plainview Serenity Center?

Call the facility directly at 806-355-5780 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.

Is treatment confidential?

Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.

What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
SAMHSA — NSDUH, 2023.
CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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