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Novant Presbyterian Medical Center Behavioral Health

Charlotte, NC

SAMHSA Verified Inpatient MAT Dual Dx Telehealth

Inpatient · MAT · Dual Dx · Telehealth center · in Charlotte, NC · Accepts Medicaid · Medicare · Private · TRICARE · Serves adolescents, seniors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Novant Presbyterian Medica...: 704-384-4000

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About Novant Presbyterian Medical Center Behavioral Health

Integrative medical center providing inpatient and outpatient treatment for chronic illnesses, mental health, and substance use disorders.

Classified as separate inpatient psychiatric unit of a general hospital. private non-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Inpatient · MAT · Dual Dx · Telehealth
Service settings
Hospital inpatient/24-hour hospital inpatient
Therapy approaches
Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Electroconvulsive therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy
Age groups
Children/Adolescents, Young Adults, Adults, Seniors
Special populations
Clients with co-occurring mental and substance use disorders, Children/adolescents with serious emotional disturbance (SED), Persons 18 and older with serious mental illness (SMI)
Medications used
Fluphenazine, Haloperidol, Loxapine, Perphenazine, Aripiprazole, Clozapine, IIoperidone, Lurasidone, Olanzapine, Quetiapine + 5 more
Emergency services
Crisis intervention team
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; State mental health agency (or equivalent) funds

Contact & Location

Address

200 Hawthorne Lane, Charlotte, NC 28204

Get directions →

Facility direct line

704-384-4000

Frequently Asked Questions

Does Novant Presbyterian Medical Center Behavioral Health accept Medicaid?
Yes. According to SAMHSA data, Novant Presbyterian Medical Center Behavioral Health accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific NC Medicaid plan. Call 704-384-4000 to verify your benefits.
What level of care does Novant Presbyterian Medical Center Behavioral Health offer?
This facility offers: Inpatient, MAT, Dual Dx, Telehealth. Service settings include: Hospital inpatient/24-hour hospital inpatient. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Novant Presbyterian Medical Center Behavioral Health have specialized programs?
Yes — this facility offers programs for: Clients with co-occurring mental and substance use disorders, Children/adolescents with serious emotional disturbance (SED), Persons 18 and older with serious mental illness (SMI).
What therapy methods does Novant Presbyterian Medical Center Behavioral Health use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Electroconvulsive therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale.
How do I start treatment at Novant Presbyterian Medical Center Behavioral Health?
Call the facility directly at 704-384-4000 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878