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Nexus/FACTS Family Healing

Saint Paul, MN

SAMHSA Verified Outpatient Dual Dx Telehealth

Outpatient · Dual Dx · Telehealth center · in Saint Paul, MN · Accepts Medicaid · Medicare · Private · Serves adolescents, seniors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Nexus/FACTS Family Healing: 651-379-9800

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About Nexus/FACTS Family Healing

Outpatient mental health facility offering trauma-informed care for individuals with PTSD using CBT, EMDR, and group therapy.

Classified as community mental health center. private for-profit organization. Primary focus: mental health treatment, treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · Dual Dx · Telehealth
Service settings
Outpatient
Therapy approaches
Cognitive behavioral therapy, Couples/family therapy, Group therapy, Individual psychotherapy, Telemedicine/telehealth therapy
Age groups
Children/Adolescents, Young Adults, Adults, Seniors
Special populations
Children/adolescents with serious emotional disturbance (SED)
Recovery supports
Mentoring/peer support
Emergency services
Crisis intervention team, Psychiatric emergency mobile/off-site services
Facility operation
Private for-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: County or local government funds; Medicare; Medicaid; Private health insurance; State corrections or juvenile justice funds; Cash or self-payment; State-financed health insurance plan other than Medicaid; State mental health agency (or equivalent) funds; State welfare or child and family services funds

Contact & Location

Address

1385 Mendota Heights Road, Saint Paul, MN 55120

Get directions →

Facility direct line

651-379-9800

Frequently Asked Questions

Does Nexus/FACTS Family Healing accept Medicaid?
Yes. According to SAMHSA data, Nexus/FACTS Family Healing accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific MN Medicaid plan. Call 651-379-9800 to verify your benefits.
What level of care does Nexus/FACTS Family Healing offer?
This facility offers: Outpatient, Dual Dx, Telehealth. Service settings include: Outpatient. Primary focus: Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Nexus/FACTS Family Healing have specialized programs?
Yes — this facility offers programs for: Children/adolescents with serious emotional disturbance (SED).
What therapy methods does Nexus/FACTS Family Healing use?
Evidence-based approaches listed with SAMHSA: Cognitive behavioral therapy, Couples/family therapy, Group therapy, Individual psychotherapy, Telemedicine/telehealth therapy.
How do I start treatment at Nexus/FACTS Family Healing?
Call the facility directly at 651-379-9800 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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