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New Vision Home

Charlotte, NC

SAMHSA Verified Inpatient Dual Dx

Inpatient · Dual Dx center · in Charlotte, NC · Accepts Medicaid · Private · Serves adolescents, trauma survivors.

Free helpline · 24/7

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Call helpline: +1 (205) 973-2878

Direct line to New Vision Home: (704) 566-9734

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About New Vision Home

New Vision Home provides highly supervised, structured residential treatment for children and adolescents ages 7-18, here they receive 24/7 support, therapy, and skill-building with mental health, behavioral, emotional, or developmental challenges. Operated by Dreams and Vision LLC, the program creates a safe, therapeutic setting for growth and healing. Referrals come from child welfare agencies and managed care organizations (MCOs), ensuring access for those with identified needs.
Each child receives a personalized care plan tailored to their strengths and challenges. The program uses proven therapies, daily routines, and hands-on support to teach emotional regulation, independence, and life skills. Children learn how to manage feelings, improve behavior, and communicate in healthy ways—all within a trauma-informed and supportive environment focused on long-term success.
Children live in a safe, family-style home where they help with activities, take part in group routines, and receive constant encouragement from caring staff. The home empowers each child to build confidence, set goals, and believe in what’s possible for their future with a focus on structure, trust, and respect.

Classified as residential treatment center (rtc) for children. private for-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Inpatient · Dual Dx
Service settings
Residential/24-hour residential
Therapy approaches
Cognitive behavioral therapy, Couples/family therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy
Age groups
Children/Adolescents, Adults
Special populations
Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons with eating disorders, Persons with post-traumatic stress disorder (PTSD), Children/adolescents with serious emotional disturbance (SED)
Emergency services
Crisis intervention team
Facility operation
Private for-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: County or local government funds; Medicaid; Private health insurance; State-financed health insurance plan other than Medicaid; State mental health agency (or equivalent) funds; State welfare or child and family services funds

Contact & Location

Address

3430 Dalecrest Drive, Charlotte, NC 28269

Get directions →

Facility direct line

(704) 566-9734

Photos

New Vision Home — photo

Frequently Asked Questions

Does New Vision Home accept Medicaid?
Yes. According to SAMHSA data, New Vision Home accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific NC Medicaid plan. Call (704) 566-9734 to verify your benefits.
What level of care does New Vision Home offer?
This facility offers: Inpatient, Dual Dx. Service settings include: Residential/24-hour residential. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does New Vision Home have specialized programs?
Yes — this facility offers programs for: Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons with eating disorders, Persons with post-traumatic stress disorder (PTSD), Children/adolescents with serious emotional disturbance (SED).
What therapy methods does New Vision Home use?
Evidence-based approaches listed with SAMHSA: Cognitive behavioral therapy, Couples/family therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy.
How do I start treatment at New Vision Home?
Call the facility directly at (704) 566-9734 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878