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River Oaks Hospital The New Orleans Institute

Phoenix, AZ

SAMHSA Verified Joint Commission

in Phoenix, AZ.

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Direct line to River Oaks Hospital The Ne...: (800) 366-1740

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About River Oaks Hospital The New Orleans Institute

The New Orleans Institute at River Oaks Hospital specializes in treating individuals with trauma-based mental disorders, compulsive behavior disorders, eating disorders, and post-traumatic stress disorders (PTSD). Their comprehensive inpatient programs offer a supportive environment where patients receive individualized care from a multidisciplinary team with over 25 years of experience. Treatment modalities include individual and group therapies, trauma resolution, and relapse prevention strategies, all aimed at stabilizing symptoms and promoting long-term recovery.
The institute serves adults, including active-duty military members and their families, who have not found success with outpatient or standard inpatient programs. Recognizing the unique challenges faced by these populations, the institute provides specialized care tailored to their specific needs. The treatment team comprises psychiatrists, medical doctors, psychologists, social workers, dietitians, psychiatric nurses, counselors, and expressive therapists, all working collaboratively to address complex trauma-related symptoms such as depression, anxiety, dissociation, and self-injury.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Insurance & Payment Accepted

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Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Contact & Location

Address

4451 East Oak Street, Phoenix, AZ 85008

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Facility direct line

(800) 366-1740

Photos

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Frequently Asked Questions

Does River Oaks Hospital The New Orleans Institute accept Medicaid?
SAMHSA data does not list Medicaid among this facility's accepted payment types. Call (800) 366-1740 directly to confirm — coverage may have changed since the last SAMHSA sync. You can also browse other AZ centers that accept Medicaid.
What level of care does River Oaks Hospital The New Orleans Institute offer?
Does River Oaks Hospital The New Orleans Institute have specialized programs?
SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.
What therapy methods does River Oaks Hospital The New Orleans Institute use?
Specific therapy approaches are not listed in SAMHSA data. Contact the facility for clinical details.
How do I start treatment at River Oaks Hospital The New Orleans Institute?
Call the facility directly at (800) 366-1740 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878