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New Life Community Services

Santa Cruz, CA

SAMHSA Verified Inpatient Dual Dx

Inpatient · Dual Dx center · in Santa Cruz, CA · Accepts Medicaid · Serves trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to New Life Community Service...: (831) 427-1007

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About New Life Community Services

New Life Community Services addresses substance use and co-occurring disorders through dedicated residential and aftercare programs. Their expert team of therapists and counselors provides individualized support, including individual, group, and family sessions, alongside vocational and educational assistance. Their comprehensive approach empowers clients to find jobs or educational opportunities, fostering independence.
Healing and well-being are at the core of their approach. Their experienced therapists offer compassionate guidance, enabling individuals to navigate recovery and understand root causes of addiction for lasting change. They welcome children and adolescents to live on-site with their parents during the treatment process. Their aftercare services are designed to be flexible, affordable, and personalized, with continued family involvement.

Private non-profit organization. Primary focus: substance use treatment, treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Inpatient · Dual Dx
Service settings
Residential/24-hour residential, Long-term residential
Therapy approaches
Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling
Age groups
Young Adults, Adults
Special populations
Adult women, Adult men, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma
Recovery supports
Self-help groups, Housing services, Assistance with obtaining social services, Recovery coach, Employment counseling or training
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Federal, or any government funding for substance use treatment programs; Medicaid; Cash or self-payment; State-financed health insurance plan other than Medicaid; SAMHSA funding/block grants

Contact & Location

Address

707 Fair Avenue, Santa Cruz, CA 95060

Get directions →

Facility direct line

(831) 427-1007

Photos

New Life Community Services — photo New Life Community Services — photo New Life Community Services — photo New Life Community Services — photo

Frequently Asked Questions

Does New Life Community Services accept Medicaid?
Yes. According to SAMHSA data, New Life Community Services accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific CA Medicaid plan. Call (831) 427-1007 to verify your benefits.
What level of care does New Life Community Services offer?
This facility offers: Inpatient, Dual Dx. Service settings include: Residential/24-hour residential, Long-term residential. Primary focus: Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does New Life Community Services have specialized programs?
Yes — this facility offers programs for: Adult women, Adult men, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma.
What therapy methods does New Life Community Services use?
Evidence-based approaches listed with SAMHSA: Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, 12-step facilitation.
How do I start treatment at New Life Community Services?
Call the facility directly at (831) 427-1007 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878