New Directions Counseling

Billings, MT

SAMHSA Verified IOP Telehealth

IOP · Telehealth center · in Billings, MT · Accepts Medicaid · Private.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to New Directions Counseling: 406-294-9606

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About New Directions Counseling

Intensive outpatient center providing comprehensive substance use treatment, individual and group counseling, and integrated primary care services.

Private for-profit organization. Primary focus: substance use treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care: IOP · Telehealth
Service settings: Outpatient, Intensive outpatient treatment, Regular outpatient treatment
Therapy approaches: Brief intervention, Cognitive behavioral therapy, Matrix Model, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy
Special populations: Adult women, Criminal justice (other than DUI/DWI)/Forensic clients
Recovery supports: Housing services
Facility operation: Private for-profit organization

Insurance & Payment Accepted

Verify coverage

Medicaid

Medicare

Private insurance

TRICARE / VA

Self-pay / Cash

Sliding scale

Full list from SAMHSA: Medicaid; Private health insurance; Cash or self-payment

Contact & Location

Address

1643 24th Street West, Billings, MT 59102

Get directions →

Facility direct line

406-294-9606

Website

www.newdirectionsweb

Nearby context

All centers in Billings → All centers in MT →

Frequently Asked Questions

Does New Directions Counseling accept Medicaid?

Yes. According to SAMHSA data, New Directions Counseling accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific MT Medicaid plan. Call 406-294-9606 to verify your benefits.

What level of care does New Directions Counseling offer?

This facility offers: IOP, Telehealth. Service settings include: Outpatient, Intensive outpatient treatment, Regular outpatient treatment. Primary focus: Substance use treatment.

Does New Directions Counseling have specialized programs?

Yes — this facility offers programs for: Adult women, Criminal justice (other than DUI/DWI)/Forensic clients.

What therapy methods does New Directions Counseling use?

Evidence-based approaches listed with SAMHSA: Brief intervention, Cognitive behavioral therapy, Matrix Model, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy.

How do I start treatment at New Directions Counseling?

Call the facility directly at 406-294-9606 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.

Is treatment confidential?

Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.

What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
SAMHSA — NSDUH, 2023.
CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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