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Mountain Home/James H Quillen/VAMC Knoxville Outpatient Clinic

Knoxville, TN

SAMHSA Verified Outpatient MAT Dual Dx Telehealth

Outpatient · MAT · Dual Dx · Telehealth center · in Knoxville, TN · Accepts Medicaid · Medicare · Private · TRICARE · Serves veterans, seniors, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Mountain Home/James H Quil...: 865-545-4592 x4238

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About Mountain Home/James H Quillen/VAMC Knoxville Outpatient Clinic

A comprehensive outpatient VA center offering integrated mental health and substance use disorder treatment with specialized services for veterans.

Classified as veterans affairs medical center or other va healthcare facility. federal government. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · MAT · Dual Dx · Telehealth
Service settings
Outpatient
Therapy approaches
Cognitive behavioral therapy, Couples/family therapy, Eye Movement Desensitization and Reprocessing therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale
Age groups
Young Adults, Adults, Seniors
Special populations
Seniors or older adults, Veterans, Active duty military, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced intimate partner violence, domestic violence, Clients who have experienced trauma, Persons with traumatic brain injury (TBI), Persons with Alzheimer's or dementia
Medications used
Chlorpromazine, Fluphenazine, Haloperidol, Loxapine, Perphenazine, Pimozide, Prochlorperazine, Aripiprazole, Brexpiprazole, Cariprazine + 11 more
Recovery supports
Housing services, Mentoring/peer support
Emergency services
Crisis intervention team, Psychiatric emergency onsite services, Psychiatric emergency mobile/off-site services, Psychiatric emergency walk-in services
Facility operation
Federal Government, U.S. Department of Veterans Affairs

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; U.S. Department of VA funds

Contact & Location

Address

8033 Ray Mears Boulevard, Knoxville, TN 37919

Get directions →

Facility direct line

865-545-4592 x4238

Website

www.va.gov

Frequently Asked Questions

Does Mountain Home/James H Quillen/VAMC Knoxville Outpatient Clinic accept Medicaid?
Yes. According to SAMHSA data, Mountain Home/James H Quillen/VAMC Knoxville Outpatient Clinic accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific TN Medicaid plan. Call 865-545-4592 x4238 to verify your benefits.
What level of care does Mountain Home/James H Quillen/VAMC Knoxville Outpatient Clinic offer?
This facility offers: Outpatient, MAT, Dual Dx, Telehealth. Service settings include: Outpatient. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Mountain Home/James H Quillen/VAMC Knoxville Outpatient Clinic have specialized programs?
Yes — this facility offers programs for: Seniors or older adults, Veterans, Active duty military, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced intimate partner violence, domestic violence, Clients who have experienced trauma.
What therapy methods does Mountain Home/James H Quillen/VAMC Knoxville Outpatient Clinic use?
Evidence-based approaches listed with SAMHSA: Cognitive behavioral therapy, Couples/family therapy, Eye Movement Desensitization and Reprocessing therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale.
How do I start treatment at Mountain Home/James H Quillen/VAMC Knoxville Outpatient Clinic?
Call the facility directly at 865-545-4592 x4238 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878