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Master Center - Richmond Northside

Richmond, VA

SAMHSA Verified Joint Commission Outpatient MAT Telehealth

Outpatient · MAT · Telehealth center · in Richmond, VA · Accepts Medicaid · Medicare · Private · TRICARE · Serves seniors.

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Call helpline: +1 (205) 973-2878

Direct line to Master Center - Richmond N...: (877) 658-3601

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About Master Center - Richmond Northside

At Master Center for Addiction Medicine - Richmond Northside, each client receives medical care led by an addiction specialist, counseling from experienced therapists, and guidance from a peer recovery coach. They offer ambulatory detox, medication-assisted treatment (MAT), and an intensive outpatient program. With a hybrid model combining telehealth and in-person care, Master Center has helped over 10,000 clients access high-quality treatment on their path to recovery. They accept most major insurance plans, including Medicaid, Medicare, and Tricare, and offer self-pay options with potential discounts and payment plans.
Master Center’s hybrid model combines the flexibility of virtual care with in-person visits, typically starting with a thorough on-site intake to help their team create a custom treatment plan for each client. Most programming is delivered virtually, but clients can see providers face-to-face more often if they prefer. No matter the format, Master Center offers consistent, compassionate care that feels like a warm hug—not a cold system.
In addition to supporting physical well-being through detox and MAT, clients in the intensive outpatient program (IOP) attend to emotional health through one-on-one and group therapy sessions to better understand the problems they are trying to overcome. The IOP blends education, therapy, and real-world application, helping clients build recovery skills they can begin using immediately in everyday life. Clients attend 3-hour group therapy sessions 4 times a week.
Master Center’s Sustained Recovery Program treats relapse as a process, not a single event. Clients learn to recognize early warning signs and practice prevention strategies for each stage. Through ongoing assessments, recovery coaching, social support services, and peer-based models, the program helps clients adjust their goals, strengthen relapse prevention skills, and stay engaged in long-term recovery with a focus on awareness, accountability, and support.

Classified as outpatient mental health facility. private for-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · MAT · Telehealth
Service settings
Outpatient
Therapy approaches
Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy
Age groups
Young Adults, Seniors
Special populations
Clients with co-occurring mental and substance use disorders
Medications used
Non-nicotine smoking/tobacco cessation
Recovery supports
Mentoring/peer support
Facility operation
Private for-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment

Contact & Location

Address

5116 Richmond Henrico Turnpike, Richmond, VA 23227

Get directions →

Facility direct line

(877) 658-3601

Photos

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Frequently Asked Questions

Does Master Center - Richmond Northside accept Medicaid?
Yes. According to SAMHSA data, Master Center - Richmond Northside accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific VA Medicaid plan. Call (877) 658-3601 to verify your benefits.
What level of care does Master Center - Richmond Northside offer?
This facility offers: Outpatient, MAT, Telehealth. Service settings include: Outpatient. Primary focus: Substance use treatment, Mental health treatment.
Does Master Center - Richmond Northside have specialized programs?
Yes — this facility offers programs for: Clients with co-occurring mental and substance use disorders.
What therapy methods does Master Center - Richmond Northside use?
Evidence-based approaches listed with SAMHSA: Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy.
How do I start treatment at Master Center - Richmond Northside?
Call the facility directly at (877) 658-3601 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878