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Lutheran Counseling and Family Services

Wauwatosa, WI

SAMHSA Verified Outpatient Dual Dx Telehealth
Specializes in Dual Diagnosis Trauma-Informed Adolescent · Teen Young Adults Seniors · Older Adults Court-Ordered · Forensic

Outpatient · Dual Dx · Telehealth center · in Wauwatosa, WI · Accepts Medicaid · Medicare · Private · TRICARE · Serves adolescents, seniors, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

What happens when you call

  • Free — no obligation to admit
  • Confidential — HIPAA + 42 CFR Part 2
  • Live person — no voicemail, 24/7
  • Insurance verified in minutes

Facility direct line available in the contact section below.

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Key takeaways for Lutheran Counseling and Family Services

  • Outpatient · Dual Dx · Telehealth offered on-site
  • Accepts Medicaid, Medicare, Private insurance, TRICARE / VA
  • SAMHSA-verified facility (U.S. Treatment Locator listing)
  • Direct facility line available below · Helpline free & confidential 24/7
  • Located in Wauwatosa, WI

Always verify current programs, availability, and insurance in-network status directly with the facility or our contact details below.

About Lutheran Counseling and Family Services

Just off State Highway 190 in Wauwatosa, this provider supports children, adults, and veterans facing trauma, addiction, depression, and anxiety. Services include in-person, virtual, and in-school counseling. Rooted in Christian values, the center focuses on helping individuals move forward with mental clarity and emotional strength.
Lutheran Counseling and Family Services uses evidence-based therapies like cognitive-behavioral therapy (CBT), solution-focused therapy, mindfulness, emotional processing techniques, and client-centered therapy. Clinicians tailor each treatment plan to the individual, supporting recovery from trauma and substance use. Children and teens receive early support through school-based counseling that helps them manage emotional and behavioral challenges within their everyday environment.
Individual, group, and family counseling supports emotional, behavioral, and recovery-related needs across all life stages. The center partners with 18 schools to reach students directly and offers specialized services for military families and justice-involved clients. Services across Wisconsin focus on continuity of care through strong ties with families and local networks.

Classified as outpatient mental health facility. private non-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: June 2026. Always verify current programs and insurance directly with the facility.

Lutheran Counseling and Family Services at a Glance

Programs, populations, and payments verified via SAMHSA Treatment Locator.

Levels of care

Outpatient · Dual Dx · Telehealth

Service settings

Outpatient

Therapy approaches

Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy

Age groups accepted

Children/Adolescents, Young Adults, Adults, Seniors

Special populations

Young adults, Seniors or older adults, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced intimate partner violence, domestic violence, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD), Children/adolescents with serious emotional disturbance (SED)

Recovery support services

Mentoring/peer support

Facility operation

Private non-profit organization

Insurance & Payment Accepted

Confirm in-network status before admission. Verification is free.

Verify coverage

Medicaid

State-administered · Nominal copay or $0

Coverage details →

Medicare

Parts A/B/D · ~20% coinsurance

Coverage details →

Private insurance

Aetna · BCBS · Cigna · UHC · etc.

Coverage details →

TRICARE / VA

Active duty · Retirees · Veterans

Coverage details →

Self-pay / Cash

Payment plans often available

Sliding scale

Based on household income

Full payment list from SAMHSA: County or local government funds; Community Mental Health Block Grants; Community Service Block Grants; Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Other State funds; Private health insurance; Private or Community foundation; State corrections or juvenile justice funds; Cash or self-payment; State mental health agency (or equivalent) funds; State welfare or child and family services funds; U.S. Department of VA funds

Contact & Location

Address

3800 North Mayfair Road, Wauwatosa, WI 53222

Get directions →

Facility direct line

(414) 536-8333

Photos

Lutheran Counseling and Family Services — photo Lutheran Counseling and Family Services — photo

Frequently Asked Questions

Does Lutheran Counseling and Family Services accept Medicaid?
Yes. According to SAMHSA data, Lutheran Counseling and Family Services accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific WI Medicaid plan. Call (414) 536-8333 to verify your benefits.
What level of care does Lutheran Counseling and Family Services offer?
This facility offers: Outpatient, Dual Dx, Telehealth. Service settings include: Outpatient. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Lutheran Counseling and Family Services have specialized programs?
Yes — this facility offers programs for: Young adults, Seniors or older adults, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced intimate partner violence, domestic violence, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD), Children/adolescents with serious emotional disturbance (SED).
What therapy methods does Lutheran Counseling and Family Services use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale.
How do I start treatment at Lutheran Counseling and Family Services?
Call the facility directly at (414) 536-8333 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: June 2026. Editorial policy.

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