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Institute for Human Resources of Livingston County

Pontiac, IL

SAMHSA Verified PHP MAT Dual Dx Telehealth

PHP · MAT · Dual Dx · Telehealth center · in Pontiac, IL · Accepts Medicaid · Medicare · Private · TRICARE · Serves adolescents, seniors, trauma survivors.

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Call helpline: +1 (205) 973-2878

Direct line to Institute for Human Resour...: (815) 844-6109

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About Institute for Human Resources of Livingston County

Conveniently located just off Old Route 66 and West Custer Avenue in Pontiac, Illinois, the counseling services of Institute for Human Resources (IHR) of Livingstone County offers a full range of outpatient mental health and substance use services for children, teens, and adults. They provide individual, family, and group counseling, psychiatric services, and 24/7 crisis intervention. IHR provides quick access to emergency care, onsite psychiatric staff, and support for both mental health and addiction recovery.
Their team uses evidence-based therapies like cognitive behavioral therapy (CBT), moral reconation therapy (MRT), and medication-assisted treatment (MAT). Services include trauma-informed care, skills training, case management, and support for co-occurring mental health and substance use needs. Licensed therapists and psychiatric providers work closely with clients to build safety, emotional stability, and long-term coping skills using structured, strengths-based counseling.
Youth in crisis can access help through IHR’s Screening Assessment Support Services program, which offers screenings and short-term treatment planning to prevent hospitalization. Operation Snowball empowers students to make healthy choices and become peer leaders. IHR also provides DUI education, gambling screenings, and school-based prevention services. Medication-assisted recovery, psychiatric consults, and jail-based programs are available. Services are offered on a sliding scale based on income, and most insurance plans are accepted.

Classified as community mental health center. private non-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
PHP · MAT · Dual Dx · Telehealth
Service settings
Outpatient, Partial hospitalization/day treatment
Therapy approaches
Activity therapy, Cognitive behavioral therapy, Cognitive remediation therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy
Age groups
Children/Adolescents, Young Adults, Adults, Seniors
Special populations
Clients who have experienced intimate partner violence, domestic violence
Medications used
Clozapine, Olanzapine/Fluoxetine combination, Risperidone, Antipsychotics used in treatment of SMI
Recovery supports
Mentoring/peer support
Emergency services
Crisis intervention team, Psychiatric emergency mobile/off-site services, Psychiatric emergency walk-in services
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: County or local government funds; Community Mental Health Block Grants; Community Service Block Grants; Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Other State funds; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; State mental health agency (or equivalent) funds

Contact & Location

Address

920 West Custer Avenue, Pontiac, IL 61764

Get directions →

Facility direct line

(815) 844-6109

Photos

Institute for Human Resources of Livingston County — photo Institute for Human Resources of Livingston County — photo Institute for Human Resources of Livingston County — photo Institute for Human Resources of Livingston County — photo

Frequently Asked Questions

Does Institute for Human Resources of Livingston County accept Medicaid?
Yes. According to SAMHSA data, Institute for Human Resources of Livingston County accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific IL Medicaid plan. Call (815) 844-6109 to verify your benefits.
What level of care does Institute for Human Resources of Livingston County offer?
This facility offers: PHP, MAT, Dual Dx, Telehealth. Service settings include: Outpatient, Partial hospitalization/day treatment. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Institute for Human Resources of Livingston County have specialized programs?
Yes — this facility offers programs for: Clients who have experienced intimate partner violence, domestic violence.
What therapy methods does Institute for Human Resources of Livingston County use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Cognitive remediation therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale.
How do I start treatment at Institute for Human Resources of Livingston County?
Call the facility directly at (815) 844-6109 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878