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Human Support Services Substance Abuse Alternatives

Waterloo, IL

SAMHSA Verified Inpatient PHP MAT Dual Dx Telehealth

Inpatient · PHP · MAT · Dual Dx center · in Waterloo, IL · Accepts Medicaid · Medicare · Private · Serves adolescents, seniors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Human Support Services Sub...: 618-939-4444

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About Human Support Services Substance Abuse Alternatives

Classified as multi-setting mental health facility (e.g., non-hospital residential plus either outpatient and/or partial hospitalization/day treatment). private non-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Inpatient · PHP · MAT · Dual Dx · Telehealth
Service settings
Outpatient, Residential/24-hour residential
Therapy approaches
Cognitive behavioral therapy, Cognitive remediation therapy, Couples/family therapy, Dialectical behavior therapy, Eye Movement Desensitization and Reprocessing therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy
Age groups
Children/Adolescents, Young Adults, Adults, Seniors
Medications used
Chlorpromazine, Droperidol, Fluphenazine, Haloperidol, Loxapine, Perphenazine, Prochlorperazine, Thiothixene, Trifluoperazine, Aripiprazole + 13 more
Recovery supports
Housing services
Emergency services
Crisis intervention team, Psychiatric emergency mobile/off-site services, Psychiatric emergency walk-in services
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: County or local government funds; Community Mental Health Block Grants; Medicare; Medicaid; Other State funds; Private health insurance; State corrections or juvenile justice funds; Cash or self-payment; State-financed health insurance plan other than Medicaid; State mental health agency (or equivalent) funds; State welfare or child and family services funds

Contact & Location

Address

988 North Illinois Route 3, Waterloo, IL 62298

Get directions →

Facility direct line

618-939-4444

Frequently Asked Questions

Does Human Support Services Substance Abuse Alternatives accept Medicaid?
Yes. According to SAMHSA data, Human Support Services Substance Abuse Alternatives accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific IL Medicaid plan. Call 618-939-4444 to verify your benefits.
What level of care does Human Support Services Substance Abuse Alternatives offer?
This facility offers: Inpatient, PHP, MAT, Dual Dx, Telehealth. Service settings include: Outpatient, Residential/24-hour residential. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Human Support Services Substance Abuse Alternatives have specialized programs?
SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.
What therapy methods does Human Support Services Substance Abuse Alternatives use?
Evidence-based approaches listed with SAMHSA: Cognitive behavioral therapy, Cognitive remediation therapy, Couples/family therapy, Dialectical behavior therapy, Eye Movement Desensitization and Reprocessing therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy.
How do I start treatment at Human Support Services Substance Abuse Alternatives?
Call the facility directly at 618-939-4444 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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