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Hope House

Rochester, NY

SAMHSA Verified

in Rochester, NY.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Hope House: (706) 737-9879

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About Hope House

Hope House helps women with children recover from substance use and mental health struggles. They offer residential, outpatient, and transitional care. As a licensed center in Augusta-Richmond County serving women with children, they provide a unique, family-focused environment. Special programs support pregnant and postpartum women, helping them build strong foundations for lasting recovery.
Their care combines proven therapies with whole-person healing. Clients benefit from parenting support, and life skills training. Evidence-based methods like individual and group therapy are paired with practical education in areas like job readiness and health. Each treatment plan is individualized, creating a path to stability, self-sufficiency, and renewed confidence for both mother and child.
Residents live in safe, apartment-style housing with private or shared rooms, access to bathrooms, and nutritious meals. On-site childcare supports moms in treatment, while indoor and outdoor spaces offer comfort and connection. Transportation to medical and recovery services is available. Hope House creates a stable, supportive setting where families can heal together and move forward with hope.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Insurance & Payment Accepted

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Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Contact & Location

Address

100 West Ave, Rochester, NY 14611

Get directions →

Facility direct line

(706) 737-9879

Photos

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Frequently Asked Questions

Does Hope House accept Medicaid?
SAMHSA data does not list Medicaid among this facility's accepted payment types. Call (706) 737-9879 directly to confirm — coverage may have changed since the last SAMHSA sync. You can also browse other NY centers that accept Medicaid.
What level of care does Hope House offer?
Does Hope House have specialized programs?
SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.
What therapy methods does Hope House use?
Specific therapy approaches are not listed in SAMHSA data. Contact the facility for clinical details.
How do I start treatment at Hope House?
Call the facility directly at (706) 737-9879 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878