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Helen Ross McNabb Center CenterPointe

Knoxville, TN

SAMHSA Verified Inpatient MAT Dual Dx Telehealth

Inpatient · MAT · Dual Dx · Telehealth center · in Knoxville, TN · Accepts Medicaid · Medicare · Private · Serves seniors, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Helen Ross McNabb Center C...: 865-523-4704 x0

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About Helen Ross McNabb Center CenterPointe

Private nonprofit center offering comprehensive mental health and substance use disorder services, trauma-related counseling, and medication-assisted treatment options.

Classified as residential treatment center (rtc) for adults. private non-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Inpatient · MAT · Dual Dx · Telehealth
Service settings
Residential/24-hour residential
Therapy approaches
Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy
Age groups
Young Adults, Adults, Seniors
Special populations
Seniors or older adults, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD), Persons 18 and older with serious mental illness (SMI)
Medications used
Chlorpromazine, Fluphenazine, Haloperidol, Loxapine, Perphenazine, Thiothixene, Thioridazine, Aripiprazole, Asenapine, Brexpiprazole + 12 more
Emergency services
Crisis intervention team
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: County or local government funds; Community Mental Health Block Grants; Community Service Block Grants; Medicare; Medicaid; Other State funds; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; State mental health agency (or equivalent) funds

Contact & Location

Address

5310 Ball Camp Pike, Knoxville, TN 37921

Get directions →

Facility direct line

865-523-4704 x0

Frequently Asked Questions

Does Helen Ross McNabb Center CenterPointe accept Medicaid?
Yes. According to SAMHSA data, Helen Ross McNabb Center CenterPointe accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific TN Medicaid plan. Call 865-523-4704 x0 to verify your benefits.
What level of care does Helen Ross McNabb Center CenterPointe offer?
This facility offers: Inpatient, MAT, Dual Dx, Telehealth. Service settings include: Residential/24-hour residential. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Helen Ross McNabb Center CenterPointe have specialized programs?
Yes — this facility offers programs for: Seniors or older adults, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD), Persons 18 and older with serious mental illness (SMI).
What therapy methods does Helen Ross McNabb Center CenterPointe use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy.
How do I start treatment at Helen Ross McNabb Center CenterPointe?
Call the facility directly at 865-523-4704 x0 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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