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Heartland Family Service

Omaha, NE

SAMHSA Verified Inpatient Outpatient MAT Dual Dx

Inpatient · Outpatient · MAT · Dual Dx center · in Omaha, NE · Accepts Medicaid · Medicare · Private · Serves adolescents, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Heartland Family Service: 402-553-3000

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About Heartland Family Service

A non-profit outpatient mental health facility providing comprehensive services for adults, children, and families with diverse needs.

Classified as other residential treatment facility. private non-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Inpatient · Outpatient · MAT · Dual Dx
Service settings
Outpatient, Residential/24-hour residential
Therapy approaches
Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy
Age groups
Children/Adolescents, Young Adults, Adults
Special populations
Young adults, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD)
Medications used
Brexpiprazole, Cariprazine, Lurasidone, Olanzapine, Olanzapine/Fluoxetine combination, Risperidone, Nicotine replacement, Non-nicotine smoking/tobacco cessation, Antipsychotics used in treatment of SMI
Recovery supports
Housing services, Mentoring/peer support
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicare; Medicaid; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; State mental health agency (or equivalent) funds; State welfare or child and family services funds

Contact & Location

Address

4847 Sahler Street, Omaha, NE 68104

Get directions →

Facility direct line

402-553-3000

Frequently Asked Questions

Does Heartland Family Service accept Medicaid?
Yes. According to SAMHSA data, Heartland Family Service accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific NE Medicaid plan. Call 402-553-3000 to verify your benefits.
What level of care does Heartland Family Service offer?
This facility offers: Inpatient, Outpatient, MAT, Dual Dx. Service settings include: Outpatient, Residential/24-hour residential. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Heartland Family Service have specialized programs?
Yes — this facility offers programs for: Young adults, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD).
What therapy methods does Heartland Family Service use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy.
How do I start treatment at Heartland Family Service?
Call the facility directly at 402-553-3000 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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24/7 Helpline +1 (205) 973-2878