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Westfields Hospital and Clinic

New Richmond, WI

SAMHSA Verified Outpatient Telehealth

Outpatient · Telehealth center · in New Richmond, WI · Accepts Medicaid · Medicare · Private · TRICARE.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Westfields Hospital and Cl...: (715) 243-2900

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About Westfields Hospital and Clinic

Westfields Hospital & Clinic, part of HealthPartners, provides specialized outpatient treatment for alcohol and substance use through its long-standing Programs for Change. Serving New Richmond and surrounding communities for decades, the center is known for its compassionate, evidence-based approach to addiction care.
Their outpatient program includes individual counseling, group and family therapy, and support for managing anger and stress. A key component is the weekly lecture series, open to participants and their families, covering topics such as relapse prevention, family dynamics, communication skills, and the 12-Step program. The program also offers two multi-family sessions, fostering shared recovery, stronger relationships, and lasting support systems.

Private non-profit organization. Primary focus: substance use treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · Telehealth
Service settings
Outpatient, Regular outpatient treatment
Therapy approaches
Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, 12-step facilitation
Age groups
Young Adults, Adults
Recovery supports
Assistance with obtaining social services, Mentoring/peer support
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Address

535 Hospital Road, New Richmond, WI 54017

Get directions →

Facility direct line

(715) 243-2900

Photos

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Frequently Asked Questions

Does Westfields Hospital and Clinic accept Medicaid?
Yes. According to SAMHSA data, Westfields Hospital and Clinic accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific WI Medicaid plan. Call (715) 243-2900 to verify your benefits.
What level of care does Westfields Hospital and Clinic offer?
This facility offers: Outpatient, Telehealth. Service settings include: Outpatient, Regular outpatient treatment. Primary focus: Substance use treatment.
Does Westfields Hospital and Clinic have specialized programs?
SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.
What therapy methods does Westfields Hospital and Clinic use?
Evidence-based approaches listed with SAMHSA: Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, 12-step facilitation.
How do I start treatment at Westfields Hospital and Clinic?
Call the facility directly at (715) 243-2900 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878