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Hallmark Youthcare

Henrico, VA

SAMHSA Verified Joint Commission Inpatient Dual Dx

Inpatient · Dual Dx center · in Henrico, VA · Accepts Medicaid · Private · Serves adolescents, trauma survivors.

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Call helpline: +1 (205) 973-2878

Direct line to Hallmark Youthcare: (804) 784-6432

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About Hallmark Youthcare

Hallmark Youthcare provides residential treatment for teens struggling with substance abuse and mental health issues. They offer a safe and supportive environment where adolescents can work towards recovery. The center aims to provide a comprehensive approach, addressing both substance use and co-occurring mental health challenges like anxiety and depression. They provide a structured environment, helping young people develop coping mechanisms and life skills to manage their challenges.
Hallmark Youthcare offers various therapeutic approaches. They use evidence-based practices to support teens in their recovery journey. This includes individual and group therapy, focusing on areas like behavioral health, coping strategies, and relapse prevention. They also utilize a 12-step program to support those in recovery.
Hallmark Youthcare's unique approach lies in its focus on comprehensive care. They address the whole person, not just the substance abuse or the mental health issue. The goal is to help adolescents not only achieve sobriety but also to develop the skills and support systems needed to thrive in their lives. The structured environment and tailored programs give teens a strong foundation for their recovery.

Classified as residential treatment center (rtc) for children. private for-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Inpatient · Dual Dx
Service settings
Residential/24-hour residential
Therapy approaches
Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Eye Movement Desensitization and Reprocessing therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy
Age groups
Children/Adolescents
Special populations
Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD), Children/adolescents with serious emotional disturbance (SED)
Facility operation
Private for-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicaid; Private health insurance

Contact & Location

Address

12800 West Creek Parkway, Henrico, VA 23238

Get directions →

Facility direct line

(804) 784-6432

Photos

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Frequently Asked Questions

Does Hallmark Youthcare accept Medicaid?
Yes. According to SAMHSA data, Hallmark Youthcare accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific VA Medicaid plan. Call (804) 784-6432 to verify your benefits.
What level of care does Hallmark Youthcare offer?
This facility offers: Inpatient, Dual Dx. Service settings include: Residential/24-hour residential. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Hallmark Youthcare have specialized programs?
Yes — this facility offers programs for: Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD), Children/adolescents with serious emotional disturbance (SED).
What therapy methods does Hallmark Youthcare use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Eye Movement Desensitization and Reprocessing therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy.
How do I start treatment at Hallmark Youthcare?
Call the facility directly at (804) 784-6432 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878