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Greater Family Health Palatine

Palatine, IL

SAMHSA Verified Joint Commission Outpatient MAT Dual Dx Telehealth

Outpatient · MAT · Dual Dx · Telehealth center · in Palatine, IL · Accepts Medicaid · Medicare · Private · Serves adolescents, seniors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Greater Family Health Pala...: (844) 599-3700

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About Greater Family Health Palatine

Located on Northwest Highway (Highway 14), Greater Family Health Franklin Park offers in person or virtual therapy and telepsychiatry for a broad range of mental health and substance use conditions, as well as primary care for clients in the northwest Chicago suburbs. The Palatine train station is a mile from the office, providing access for clients traveling via public transportation. Greater Family Health accepts Medicaid, Medicare, most private insurance, and offers a Sliding Fee Discount Program for uninsured and underinsured clients. No one is turned away due to inability to pay.
A licensed clinical social worker at the master’s level provides therapy for all ages, using a client-centered approach. Clients receive compassionate and empathetic therapy for concerns such as anxiety, relationships, depression, and other mood disorders./p>
While in-person psychiatric services are not available at this location, clients can participate in virtual visits. Providers evaluate psychiatric needs, manage medications, and ensure clients are well-informed about their treatments.

Local, county, or community government. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · MAT · Dual Dx · Telehealth
Service settings
Outpatient
Therapy approaches
Cognitive behavioral therapy, Dialectical behavior therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy
Age groups
Children/Adolescents, Young Adults, Adults, Seniors
Medications used
Non-nicotine smoking/tobacco cessation
Recovery supports
Mentoring/peer support
Facility operation
Local, county, or community government

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: County or local government funds; Medicare; Medicaid; Other State funds; Private health insurance; State education agency funds; Cash or self-payment; State-financed health insurance plan other than Medicaid; State mental health agency (or equivalent) funds

Contact & Location

Address

345 West NW Highway, Palatine, IL 60067

Get directions →

Facility direct line

(844) 599-3700

Photos

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Frequently Asked Questions

Does Greater Family Health Palatine accept Medicaid?
Yes. According to SAMHSA data, Greater Family Health Palatine accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific IL Medicaid plan. Call (844) 599-3700 to verify your benefits.
What level of care does Greater Family Health Palatine offer?
This facility offers: Outpatient, MAT, Dual Dx, Telehealth. Service settings include: Outpatient. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Greater Family Health Palatine have specialized programs?
SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.
What therapy methods does Greater Family Health Palatine use?
Evidence-based approaches listed with SAMHSA: Cognitive behavioral therapy, Dialectical behavior therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy.
How do I start treatment at Greater Family Health Palatine?
Call the facility directly at (844) 599-3700 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878