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Family Services of Waukesha

Waukesha, WI

SAMHSA Verified Outpatient Telehealth

Outpatient · Telehealth center · in Waukesha, WI · Accepts Medicaid · Medicare · Private · TRICARE · Serves adolescents.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Family Services of Waukesh...: (262) 547-5567

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About Family Services of Waukesha

Just off I-94 and near the Goodwill Donation Center on North Grandview Boulevard, Family Service of Waukesha offers in-person and virtual counseling to individuals of all ages. Founded in 1964, this nonprofit center supports children, teens, adults, and families through life’s challenges. Services include individual therapy, school-based care, trauma counseling, and group support for issues like anxiety, grief, abuse, and parenting.
Therapists use evidence-based tools like cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), eye movement desensitization and reprocessing (EMDR), play therapy, and mindfulness to help clients manage depression, post-traumatic stress disorder (PTSD), substance use, attention deficit hyperactivity disorder (ADHD), anger, and more. Each person receives care built around their goals, strengths, and needs. Whether working with a young child, a couple in crisis, or an adult recovering from trauma, the team fosters hope and emotional growth through personalized therapy.
Clients can join group programs for anger management, co-parenting after divorce, or domestic violence recovery. Children and teens receive support right in their schools, thanks to strong partnerships with local districts. Services are covered by most insurance plans, with options for uninsured families. With over 60 years of service, Family Service continues to strengthen the Waukesha community with care, education, and compassion.

Classified as outpatient mental health facility. private non-profit organization. Primary focus: mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · Telehealth
Service settings
Outpatient
Therapy approaches
Couples/family therapy, Dialectical behavior therapy, Eye Movement Desensitization and Reprocessing therapy, Individual psychotherapy, Telemedicine/telehealth therapy
Age groups
Children/Adolescents
Special populations
Criminal justice (other than DUI/DWI)/Forensic clients
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: County or local government funds; Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; State mental health agency (or equivalent) funds; State welfare or child and family services funds

Contact & Location

Address

2727 North Grandview Boulevard, Waukesha, WI 53188

Get directions →

Facility direct line

(262) 547-5567

Photos

Family Services of Waukesha — photo

Frequently Asked Questions

Does Family Services of Waukesha accept Medicaid?
Yes. According to SAMHSA data, Family Services of Waukesha accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific WI Medicaid plan. Call (262) 547-5567 to verify your benefits.
What level of care does Family Services of Waukesha offer?
This facility offers: Outpatient, Telehealth. Service settings include: Outpatient. Primary focus: Mental health treatment.
Does Family Services of Waukesha have specialized programs?
Yes — this facility offers programs for: Criminal justice (other than DUI/DWI)/Forensic clients.
What therapy methods does Family Services of Waukesha use?
Evidence-based approaches listed with SAMHSA: Couples/family therapy, Dialectical behavior therapy, Eye Movement Desensitization and Reprocessing therapy, Individual psychotherapy, Telemedicine/telehealth therapy.
How do I start treatment at Family Services of Waukesha?
Call the facility directly at (262) 547-5567 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878