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Family Services of the Piedmont

Greensboro, NC

SAMHSA Verified Outpatient Dual Dx Telehealth

Outpatient · Dual Dx · Telehealth center · in Greensboro, NC · Accepts Medicaid · Private · TRICARE · Serves trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Family Services of the Pie...: 336-387-6161

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About Family Services of the Piedmont

Private non-profit organization. Primary focus: substance use treatment, treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · Dual Dx · Telehealth
Service settings
Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment
Therapy approaches
Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling
Age groups
Young Adults, Adults
Special populations
Young adults, Adult women, Pregnant/postpartum women, Clients with co-occurring mental and substance use disorders, Clients who have experienced sexual abuse, Clients who have experienced intimate partner violence, domestic violence, Clients who have experienced trauma
Recovery supports
Housing services, Assistance with obtaining social services, Employment counseling or training
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Address

315 East Washington Street, Greensboro, NC 27401

Get directions →

Facility direct line

336-387-6161

Frequently Asked Questions

Does Family Services of the Piedmont accept Medicaid?
Yes. According to SAMHSA data, Family Services of the Piedmont accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific NC Medicaid plan. Call 336-387-6161 to verify your benefits.
What level of care does Family Services of the Piedmont offer?
This facility offers: Outpatient, Dual Dx, Telehealth. Service settings include: Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment. Primary focus: Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Family Services of the Piedmont have specialized programs?
Yes — this facility offers programs for: Young adults, Adult women, Pregnant/postpartum women, Clients with co-occurring mental and substance use disorders, Clients who have experienced sexual abuse, Clients who have experienced intimate partner violence, domestic violence, Clients who have experienced trauma.
What therapy methods does Family Services of the Piedmont use?
Evidence-based approaches listed with SAMHSA: Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, Trauma-related counseling, 12-step facilitation.
How do I start treatment at Family Services of the Piedmont?
Call the facility directly at 336-387-6161 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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24/7 Helpline +1 (205) 973-2878