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Family Outreach Center Southwest

Muskegon, MI

SAMHSA Verified Outpatient Dual Dx Telehealth

Outpatient · Dual Dx · Telehealth center · in Muskegon, MI · Accepts Medicaid · Medicare · Private · Serves adolescents, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Family Outreach Center Sou...: (616) 988-1479

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About Family Outreach Center Southwest

Based in Southwest, Grand Rapids, this center helps children, teens, and families manage mental health and substance use challenges. They offer outpatient care, school-based services, and support in the community. The center focuses on serving underserved populations with care that is affordable, accessible, and culturally responsive.
Their approach centers on building trust and healing through trauma-informed care. Therapies include cognitive behavioral therapy (CBT) and eye movement desensitization and reprocessing (EMDR). These methods help clients manage emotions, heal from trauma, and develop healthy coping skills in a safe and supportive space.
The center also offers unique services like youth gambling prevention classes, culturally focused Native American programming, and community-based outreach. Programs like “Seeking Safety” support young African American males impacted by violence, while trained liaisons help families connect with housing, food, and other vital resources.

Private non-profit organization. Primary focus: substance use treatment, treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · Dual Dx · Telehealth
Service settings
Outpatient, Regular outpatient treatment
Therapy approaches
Anger management, Brief intervention, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, Telemedicine/telehealth therapy
Age groups
Children/Adolescents
Special populations
Young adults, Adult women, Adult men, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced sexual abuse, Clients who have experienced intimate partner violence, domestic violence, Clients who have experienced trauma
Recovery supports
Housing services, Assistance with obtaining social services, Recovery coach, Mentoring/peer support
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Federal, or any government funding for substance use treatment programs; Medicare; Medicaid; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Photos

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Frequently Asked Questions

Does Family Outreach Center Southwest accept Medicaid?
Yes. According to SAMHSA data, Family Outreach Center Southwest accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific MI Medicaid plan. Call (616) 988-1479 to verify your benefits.
What level of care does Family Outreach Center Southwest offer?
This facility offers: Outpatient, Dual Dx, Telehealth. Service settings include: Outpatient, Regular outpatient treatment. Primary focus: Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Family Outreach Center Southwest have specialized programs?
Yes — this facility offers programs for: Young adults, Adult women, Adult men, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced sexual abuse, Clients who have experienced intimate partner violence, domestic violence, Clients who have experienced trauma.
What therapy methods does Family Outreach Center Southwest use?
Evidence-based approaches listed with SAMHSA: Anger management, Brief intervention, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, Telemedicine/telehealth therapy.
How do I start treatment at Family Outreach Center Southwest?
Call the facility directly at (616) 988-1479 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878