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Erlanger Behavioral Health Hospital

Greensboro, NC

SAMHSA Verified Joint Commission Inpatient PHP MAT Dual Dx Telehealth

Inpatient · PHP · MAT · Dual Dx center · in Greensboro, NC · Accepts Medicaid · Medicare · Private · Serves veterans, adolescents, seniors, trauma survivors.

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Call helpline: +1 (205) 973-2878

Direct line to Erlanger Behavioral Health...: 855-969-9462

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About Erlanger Behavioral Health Hospital

In the heart of Chattanooga, Erlanger Behavioral Health offers a lifeline: mental health and addiction treatment. Their 144-bed center offers a safe, healing space for individuals of all ages—from adolescents to seniors—navigating the challenges of psychiatric disorders, substance use or both. Whether someone is in crisis and needs inpatient stabilization or is ready for a structured outpatient program, they meet people where they are.
Erlanger takes a collaborative approach to treatment, where care is comprehensive and compassionate. Every client’s plan is shaped by a team of medical and behavioral doctors who understand that lasting recovery comes from treating the whole person, not just the diagnosis. Their programs are structured but flexible, combining psychiatric and medical support, all delivered in a setting to make clients feel safe and heard.
In the foothills of Chattanooga, Erlanger Behavioral Health is designed to be a refuge from the chaos and pain that often accompany behavioral health concerns. With peaceful outdoor spaces and welcoming communal areas, every detail is crafted to support comfort and healing. Whether taking a quiet moment in nature or sharing a meal with peers, clients can begin to exhale for the first time in a long time.
Erlanger Behavioral Health understands that transitioning back to everyday life can be one of the most vulnerable points in a client’s journey. That’s why their aftercare planning begins the moment they arrive. They create individualized roadmaps for ongoing support, whether that means outpatient care, support groups, medication management, or community resources.

Classified as psychiatric hospital. private non-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Inpatient · PHP · MAT · Dual Dx · Telehealth
Service settings
Hospital inpatient/24-hour hospital inpatient, Outpatient, Partial hospitalization/day treatment
Therapy approaches
Activity therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale
Age groups
Children/Adolescents, Young Adults, Adults, Seniors
Special populations
Young adults, Seniors or older adults, Veterans, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD), Children/adolescents with serious emotional disturbance (SED), Persons 18 and older with serious mental illness (SMI)
Medications used
Antipsychotics used in treatment of SMI
Emergency services
Crisis intervention team, Psychiatric emergency walk-in services
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicare; Medicaid; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; State mental health agency (or equivalent) funds; U.S. Department of VA funds

Contact & Location

Address

700 Walter Reed Drive, Greensboro, NC 27403

Get directions →

Facility direct line

855-969-9462

Photos

Erlanger Behavioral Health Hospital — photo Erlanger Behavioral Health Hospital — photo Erlanger Behavioral Health Hospital — photo Erlanger Behavioral Health Hospital — photo

Frequently Asked Questions

Does Erlanger Behavioral Health Hospital accept Medicaid?
Yes. According to SAMHSA data, Erlanger Behavioral Health Hospital accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific NC Medicaid plan. Call 855-969-9462 to verify your benefits.
What level of care does Erlanger Behavioral Health Hospital offer?
This facility offers: Inpatient, PHP, MAT, Dual Dx, Telehealth. Service settings include: Hospital inpatient/24-hour hospital inpatient, Outpatient, Partial hospitalization/day treatment. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Erlanger Behavioral Health Hospital have specialized programs?
Yes — this facility offers programs for: Young adults, Seniors or older adults, Veterans, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD), Children/adolescents with serious emotional disturbance (SED), Persons 18 and older with serious mental illness (SMI).
What therapy methods does Erlanger Behavioral Health Hospital use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale.
How do I start treatment at Erlanger Behavioral Health Hospital?
Call the facility directly at 855-969-9462 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878