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Eleanor Health Hickory North Carolina

Hickory, NC

SAMHSA Verified Outpatient MAT Dual Dx Telehealth

Outpatient · MAT · Dual Dx · Telehealth center · in Hickory, NC · Accepts Medicaid · Medicare · Private · TRICARE.

Free helpline · 24/7

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Call helpline: +1 (205) 973-2878

Direct line to Eleanor Health Hickory Nor...: (877)759-5017

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About Eleanor Health Hickory North Carolina

This addiction and mental health clinic provides outpatient care for individuals with mental health concerns and addictive substance use disorders. To treat mental health concerns, their clinicians offer private therapy, psychiatry and customized treatment plans for each individual. For those who struggle with addiction, the outpatient services at Eleanor include private therapy, medication-assisted treatment (MAT) and psychiatry. Eleanor also proudly offers treatment for pregnant women in need of addiction treatment. Not only do the clinicians have the professional expertise to guide treatment, many of them also have experience with their own mental health struggles or recovery journey. Working with a counselor who can truly relate to clients’ challenges can help provide encouragement and support as clients work with them.
If clients need additional support, Eleanor can provide resources to get them connected with transportation, food stability, housing and more. Eleanor also proudly provides resources and services for LGBTQ+ and BIPOC populations.

Private for-profit organization. Primary focus: substance use treatment, treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · MAT · Dual Dx · Telehealth
Service settings
Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment
Therapy approaches
Brief intervention, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, Trauma-related counseling
Age groups
Young Adults, Adults
Medications used
Acamprosate (Campral®), Disulfiram, Buprenorphine with naloxone, Buprenorphine without naloxone, Buprenorphine (extended-release, injectable), Naltrexone (oral), Naltrexone (extended-release, injectable), Clonidine, Medication for mental disorders, Nicotine replacement + 1 more
Recovery supports
Housing services, Assistance with obtaining social services, Recovery coach, Mentoring/peer support, Employment counseling or training
Facility operation
Private for-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; State-financed health insurance plan other than Medicaid

Contact & Location

Address

401 4th Street SW, Hickory, NC 28602

Get directions →

Facility direct line

(877)759-5017

Photos

Eleanor Health Hickory North Carolina — photo Eleanor Health Hickory North Carolina — photo Eleanor Health Hickory North Carolina — photo Eleanor Health Hickory North Carolina — photo

Frequently Asked Questions

Does Eleanor Health Hickory North Carolina accept Medicaid?
Yes. According to SAMHSA data, Eleanor Health Hickory North Carolina accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific NC Medicaid plan. Call (877)759-5017 to verify your benefits.
What level of care does Eleanor Health Hickory North Carolina offer?
This facility offers: Outpatient, MAT, Dual Dx, Telehealth. Service settings include: Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment. Primary focus: Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Eleanor Health Hickory North Carolina have specialized programs?
SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.
What therapy methods does Eleanor Health Hickory North Carolina use?
Evidence-based approaches listed with SAMHSA: Brief intervention, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, Trauma-related counseling.
How do I start treatment at Eleanor Health Hickory North Carolina?
Call the facility directly at (877)759-5017 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878