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Day by Day Family Services - Charlotte

Charlotte, NC

SAMHSA Verified PHP Dual Dx Telehealth

PHP · Dual Dx · Telehealth center · in Charlotte, NC · Accepts Medicaid · Medicare · Private · TRICARE · Serves veterans, adolescents, seniors, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Day by Day Family Services...: (704) 405-4265

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About Day by Day Family Services - Charlotte

Located in Charlotte, North Carolina, this center supports individuals and families facing mental health, substance use, and developmental challenges. The center offers outpatient therapy, intensive outpatient (IOP), intensive in-home services, and community-based care. Since 2009, it has held national council on quality and leadership (CQL) accreditation and critical access behavior health agency (CABHA) certification, emphasizing culturally informed, home-based support for adults, youth, and families.
Licensed clinicians use evidence-based therapies like cognitive behavioral therapy (CBT) and motivational interviewing to treat addiction, behavioral health needs, and co-occurring conditions. Programs blend individual, group, and family therapy with skill-building and peer support. Each care plan is tailored, helping clients manage symptoms, prevent relapse, and build daily stability while staying connected to work, school, and family. Recovery support is compassionate, flexible, and grounded in real-life goals.
Day By Day Family Services offers a range of community-centered programs like Transition to Community Living (TCL), medication management, and peer-led recovery support. Its culturally diverse team provides services directly in homes, reinforcing long-term change. Specialized services include diagnostic assessments, toxicology testing, and family preservation support for youth in crisis. Each program promotes independence, dignity, and full participation in community life.

Classified as outpatient mental health facility. private for-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
PHP · Dual Dx · Telehealth
Service settings
Outpatient, Partial hospitalization/day treatment
Therapy approaches
Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale
Age groups
Children/Adolescents, Young Adults, Adults, Seniors
Special populations
Young adults, Seniors or older adults, Veterans, Active duty military, Members of military families, Clients with co-occurring mental and substance use disorders, Clients with HIV or AIDS, Clients who have experienced trauma, Persons with traumatic brain injury (TBI), Persons with post-traumatic stress disorder (PTSD)
Emergency services
Crisis intervention team, Psychiatric emergency onsite services, Psychiatric emergency mobile/off-site services
Facility operation
Private for-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: County or local government funds; Community Mental Health Block Grants; Community Service Block Grants; IHS/Tribal/Urban (ITU) funds; Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Other State funds; Private health insurance; State corrections or juvenile justice funds; State education agency funds; Cash or self-payment; State-financed health insurance plan other than Medicaid; State mental health agency (or equivalent) funds; State welfare or child and family services funds; U.S. Department of VA funds

Contact & Location

Address

6608 East WT Harris Boulevard, Charlotte, NC 28215

Get directions →

Facility direct line

(704) 405-4265

Photos

Day by Day Family Services - Charlotte — photo

Frequently Asked Questions

Does Day by Day Family Services - Charlotte accept Medicaid?
Yes. According to SAMHSA data, Day by Day Family Services - Charlotte accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific NC Medicaid plan. Call (704) 405-4265 to verify your benefits.
What level of care does Day by Day Family Services - Charlotte offer?
This facility offers: PHP, Dual Dx, Telehealth. Service settings include: Outpatient, Partial hospitalization/day treatment. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Day by Day Family Services - Charlotte have specialized programs?
Yes — this facility offers programs for: Young adults, Seniors or older adults, Veterans, Active duty military, Members of military families, Clients with co-occurring mental and substance use disorders, Clients with HIV or AIDS, Clients who have experienced trauma.
What therapy methods does Day by Day Family Services - Charlotte use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale.
How do I start treatment at Day by Day Family Services - Charlotte?
Call the facility directly at (704) 405-4265 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878