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Crossroads Pure Heart Outpatient

Glendale, AZ

SAMHSA Verified Outpatient MAT Telehealth

Outpatient · MAT · Telehealth center · in Glendale, AZ · Accepts Medicaid · Private · TRICARE · Serves veterans, trauma survivors.

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Direct line to Crossroads Pure Heart Outp...: (602) 730-3380

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About Crossroads Pure Heart Outpatient

Crossroads, the largest substance abuse provider in Arizona, is a state licensed treatment provider with several locations near Phoenix offering detox, residential, and outpatient substance abuse treatment for men, women, and veterans varying by location.
Crossroads Pure Heart Campus is an intensive outpatient program (IOP) focused on relapse prevention, trauma, and wellness for adults with substance abuse and co-occurring disorders. Their holistic approach involves psychoeducation, peer support, and other evidence-based methods such as group behavioral therapy. Clients will participate in a 12 week minimum program that meets 4 days per week for 3 hours per day.
The foundational component of treatment at Pure Heart involves their group therapy that follows a seeking safety curriculum to address substance abuse and underlying trauma. Using seeking safety, clients are able to address their trauma without having to delve into deeply processing it. Group therapy also focuses on developing healthy coping mechanisms and life skills to prevent relapses.
The other main component of treatment is their wellness program, which involves engaging in exercise to heal and restrengthen the mind and body and help reduce cravings. Clients have supervised access to a state of the art gym where they will participate in guided and low impact exercise for 60 minutes per session. Supplementing traditional group therapy, patients will receive nutrition counseling and work toward stimulating healthy endorphins, managing stress, improving mood and sleep, and strengthening their overall health.
Personalized treatment plans are provided for each client to ensure their individual needs are met. Treatment will also include aftercare services and continuing care coordination with the Crossroads Aftercare Program. Crossroads accepts many insurance plans, and strides to provide high quality and affordable care for adults seeking treatment for substance abuse.

Private non-profit organization. Primary focus: substance use treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · MAT · Telehealth
Service settings
Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment
Therapy approaches
Anger management, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, Telemedicine/telehealth therapy, 12-step facilitation
Age groups
Young Adults, Adults
Special populations
Young adults, Adult women, Pregnant/postpartum women, Adult men, Seniors or older adults, Veterans, Active duty military, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders
Medications used
Acamprosate (Campral®), Buprenorphine sub-dermal implant, Buprenorphine with naloxone, Buprenorphine without naloxone, Buprenorphine (extended-release, injectable), Naltrexone (oral), Naltrexone (extended-release, injectable), Medications for HIV treatment, Medications for Hepatitis C treatment, Lofexidine + 5 more
Recovery supports
Self-help groups, Housing services, Assistance with obtaining social services, Recovery coach, Mentoring/peer support, Employment counseling or training
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Federal, or any government funding for substance use treatment programs; IHS/Tribal/Urban (ITU) funds; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Address

14240 North 43rd Avenue, Glendale, AZ 85306

Get directions →

Facility direct line

(602) 730-3380

Photos

Crossroads Pure Heart Outpatient — photo Crossroads Pure Heart Outpatient — photo Crossroads Pure Heart Outpatient — photo Crossroads Pure Heart Outpatient — photo

Frequently Asked Questions

Does Crossroads Pure Heart Outpatient accept Medicaid?
Yes. According to SAMHSA data, Crossroads Pure Heart Outpatient accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific AZ Medicaid plan. Call (602) 730-3380 to verify your benefits.
What level of care does Crossroads Pure Heart Outpatient offer?
This facility offers: Outpatient, MAT, Telehealth. Service settings include: Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment. Primary focus: Substance use treatment.
Does Crossroads Pure Heart Outpatient have specialized programs?
Yes — this facility offers programs for: Young adults, Adult women, Pregnant/postpartum women, Adult men, Seniors or older adults, Veterans, Active duty military, Members of military families.
What therapy methods does Crossroads Pure Heart Outpatient use?
Evidence-based approaches listed with SAMHSA: Anger management, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, Telemedicine/telehealth therapy, 12-step facilitation.
How do I start treatment at Crossroads Pure Heart Outpatient?
Call the facility directly at (602) 730-3380 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878