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Crossroads East Campus

Phoenix, AZ

SAMHSA Verified Inpatient IOP MAT Telehealth

Inpatient · IOP · MAT · Telehealth center · in Phoenix, AZ · Accepts Medicaid · Private · TRICARE · Serves veterans, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Crossroads East Campus: 602-263-5242

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About Crossroads East Campus

Crossroads is a state licensed treatment provider with several locations near the Phoenix, Arizona area offering detox, residential, and outpatient substance abuse treatment for men, women, and veterans varying by location.
Opened in 1960, the first ever Crossroads East Campus offers treatment to men who are struggling with substance abuse disorders. Their large campus has 12 fully furnished units featuring 4 beds each, complete with bathrooms, showers, dressers, lockers, closets, and personal work spaces. Shared areas in the facility include a commercial kitchen with meals provided, a community dining hall, free laundry facilities, a large courtyard area, access to a computer for job searching purposes, and a large meeting hall that hosts multiple 12-Step or alternative support meetings and other community events daily. Their East Campus is staffed by experienced caregivers 24 hours a day.
Patients follow a structured and intensive program called Right Track, offering individual assessments, treatment and support services, program planning, aftercare planning, and goal setting. Individuals in this program participate in individual and group substance abuse therapy, weekly testing for drug or alcohol use, 12-Step meetings, SMART Recovery groups, peer mentoring, and family involvement. Patients spend 6 days per week in intensive psychoeducational groups, covering topics such as relapse prevention, coping strategies, life skills, anger management, and conflict resolution. Personalized treatment plans also include aftercare services and continuing care coordination with the Crossroads Aftercare Program. Crossroads accepts many insurance plans, and strides to provide high quality and affordable care for adults seeking treatment for substance abuse.

Private non-profit organization. Primary focus: substance use treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Inpatient · IOP · MAT · Telehealth
Service settings
Outpatient, Residential/24-hour residential, Intensive outpatient treatment, Outpatient methadone/buprenorphine or naltrexone treatment, Long-term residential, Short-term residential
Therapy approaches
Anger management, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, 12-step facilitation
Age groups
Young Adults, Adults
Special populations
Young adults, Adult men, Seniors or older adults, Veterans, Active duty military, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients with co-occurring pain and substance use disorders, Clients with HIV or AIDS
Medications used
Acamprosate (Campral®), Disulfiram, Buprenorphine sub-dermal implant, Buprenorphine with naloxone, Buprenorphine without naloxone, Buprenorphine (extended-release, injectable), Naltrexone (oral), Naltrexone (extended-release, injectable), Medications for HIV treatment, Medications for Hepatitis C treatment + 6 more
Recovery supports
Self-help groups, Housing services, Assistance with obtaining social services, Recovery coach, Mentoring/peer support, Employment counseling or training
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Federal, or any government funding for substance use treatment programs; IHS/Tribal/Urban (ITU) funds; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; SAMHSA funding/block grants

Contact & Location

Address

1845 East Ocotillo Road, Phoenix, AZ 85016

Get directions →

Facility direct line

602-263-5242

Photos

Crossroads East Campus — photo Crossroads East Campus — photo Crossroads East Campus — photo Crossroads East Campus — photo

Frequently Asked Questions

Does Crossroads East Campus accept Medicaid?
Yes. According to SAMHSA data, Crossroads East Campus accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific AZ Medicaid plan. Call 602-263-5242 to verify your benefits.
What level of care does Crossroads East Campus offer?
This facility offers: Inpatient, IOP, MAT, Telehealth. Service settings include: Outpatient, Residential/24-hour residential, Intensive outpatient treatment, Outpatient methadone/buprenorphine or naltrexone treatment, Long-term residential, Short-term residential. Primary focus: Substance use treatment.
Does Crossroads East Campus have specialized programs?
Yes — this facility offers programs for: Young adults, Adult men, Seniors or older adults, Veterans, Active duty military, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders.
What therapy methods does Crossroads East Campus use?
Evidence-based approaches listed with SAMHSA: Anger management, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, 12-step facilitation.
How do I start treatment at Crossroads East Campus?
Call the facility directly at 602-263-5242 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878