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Crossroads Counseling

South Bend, IN

SAMHSA Verified Outpatient Dual Dx

Outpatient · Dual Dx center · in South Bend, IN · Accepts Private · TRICARE · Serves adolescents, seniors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Crossroads Counseling: 574-233-4183

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About Crossroads Counseling

Comprehensive outpatient mental health center offering substance use treatment, counseling, and trauma-related services for adults and adolescents.

Classified as outpatient mental health facility. private for-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · Dual Dx
Service settings
Outpatient
Therapy approaches
Cognitive behavioral therapy, Couples/family therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy
Age groups
Children/Adolescents, Young Adults, Adults, Seniors
Facility operation
Private for-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment

Contact & Location

Address

2319 Edison Road, South Bend, IN 46615

Get directions →

Facility direct line

574-233-4183

Frequently Asked Questions

Does Crossroads Counseling accept Medicaid?
SAMHSA data does not list Medicaid among this facility's accepted payment types. Call 574-233-4183 directly to confirm — coverage may have changed since the last SAMHSA sync. You can also browse other IN centers that accept Medicaid.
What level of care does Crossroads Counseling offer?
This facility offers: Outpatient, Dual Dx. Service settings include: Outpatient. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Crossroads Counseling have specialized programs?
SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.
What therapy methods does Crossroads Counseling use?
Evidence-based approaches listed with SAMHSA: Cognitive behavioral therapy, Couples/family therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy.
How do I start treatment at Crossroads Counseling?
Call the facility directly at 574-233-4183 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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