Skip to content

Crossroads Arcadia Campus

Phoenix, AZ

SAMHSA Verified Inpatient IOP MAT Telehealth

Inpatient · IOP · MAT · Telehealth center · in Phoenix, AZ · Accepts Medicaid · Private · TRICARE · Serves veterans, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Crossroads Arcadia Campus: (602) 263-5242

Email X/Twitter Facebook

About Crossroads Arcadia Campus

Crossroads is a state-licensed treatment provider with several locations near the Phoenix, Arizona area offering detox, residential, and outpatient substance use treatment for men, women, and veterans varying by location.
Crossroads Arcadia Campus offers both residential and outpatient treatment services to men who are struggling with substance use disorders. Their large residential facility houses up to 72 men at a time in fully furnished 2, 3, or 4 bedroom units. Shared areas in the facility include a commercial kitchen with meals provided, a community dining hall, free laundry facilities, 2 large landscape areas for communal gatherings and family visits, a courtyard with sand volleyball court, a basketball court, classrooms with access to a job search computer, and a conference room. Their Arcadia Campus is staffed by experienced caregivers 24 hours a day.
Clients follow a structured and intensive residential program called Right Track, offering individual assessments, treatment and support services, program planning, aftercare planning, and goal setting. Individuals in this program participate in individual and group substance use therapy, weekly testing for drug or alcohol use, 12-Step meetings, SMART (non-12-Step) Recovery groups, peer mentoring, and family involvement. Patients spend 6 days per week in intensive psychoeducational groups, covering topics such as relapse prevention, coping strategies, life skills, anger management, and conflict resolution. Personalized treatment plans also include aftercare services and continuing care coordination with the Crossroads Aftercare Program.
Crossroads Arcadia is also a community day treatment facility, offering intensive outpatient services. Their gender-specific outpatient program is designed for men who have completed the residential program and continue to reside at the facility. Clients continue their programs while working on relapse prevention and skill building, along with support in learning accountability, obtaining employment, and preparation for community reintegration. Crossroads accepts many insurance plans, and strides to provide high quality and affordable care for adults seeking treatment for substance use.

Private non-profit organization. Primary focus: substance use treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Inpatient · IOP · MAT · Telehealth
Service settings
Outpatient, Residential/24-hour residential, Intensive outpatient treatment, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment, Long-term residential, Short-term residential
Therapy approaches
Anger management, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, 12-step facilitation
Age groups
Young Adults, Adults
Special populations
Young adults, Adult men, Seniors or older adults, Veterans, Active duty military, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients with co-occurring pain and substance use disorders, Clients with HIV or AIDS
Medications used
Acamprosate (Campral®), Disulfiram, Buprenorphine sub-dermal implant, Buprenorphine with naloxone, Buprenorphine without naloxone, Buprenorphine (extended-release, injectable), Naltrexone (oral), Naltrexone (extended-release, injectable), Medications for HIV treatment, Medications for Hepatitis C treatment + 6 more
Recovery supports
Self-help groups, Housing services, Assistance with obtaining social services, Recovery coach, Mentoring/peer support, Employment counseling or training
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Federal, or any government funding for substance use treatment programs; IHS/Tribal/Urban (ITU) funds; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; SAMHSA funding/block grants

Contact & Location

Address

5116 East Thomas Road, Phoenix, AZ 85018

Get directions →

Facility direct line

(602) 263-5242

Photos

Crossroads Arcadia Campus — photo Crossroads Arcadia Campus — photo Crossroads Arcadia Campus — photo Crossroads Arcadia Campus — photo

Frequently Asked Questions

Does Crossroads Arcadia Campus accept Medicaid?
Yes. According to SAMHSA data, Crossroads Arcadia Campus accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific AZ Medicaid plan. Call (602) 263-5242 to verify your benefits.
What level of care does Crossroads Arcadia Campus offer?
This facility offers: Inpatient, IOP, MAT, Telehealth. Service settings include: Outpatient, Residential/24-hour residential, Intensive outpatient treatment, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment, Long-term residential, Short-term residential. Primary focus: Substance use treatment.
Does Crossroads Arcadia Campus have specialized programs?
Yes — this facility offers programs for: Young adults, Adult men, Seniors or older adults, Veterans, Active duty military, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders.
What therapy methods does Crossroads Arcadia Campus use?
Evidence-based approaches listed with SAMHSA: Anger management, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, 12-step facilitation.
How do I start treatment at Crossroads Arcadia Campus?
Call the facility directly at (602) 263-5242 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

Was this facility page helpful?

Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878