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Cross Creek Hospital Together with Ascension Seton

Austin, TX

SAMHSA Verified Joint Commission Inpatient PHP MAT Dual Dx Telehealth

Inpatient · PHP · MAT · Dual Dx center · in Austin, TX · Accepts Medicaid · Medicare · Private · TRICARE · Serves adolescents, seniors.

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Call helpline: +1 (205) 973-2878

Direct line to Cross Creek Hospital Toget...: (844) 783-9140

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About Cross Creek Hospital Together with Ascension Seton

Cross Creek Hospital Together with Ascension Seton in Austin provides a wide range of behavioral health services for adolescents, adults, and seniors. Their programs are designed to support individuals facing mental health conditions such as depression, anxiety, PTSD, bipolar disorder, self-harm, schizophrenia, and co-occurring substance use challenges. Treatment is customized through personalized care plans that consider each person’s unique needs, symptoms, and recovery goals. All tracks are age-specific with dedicated programming for adolescents (ages 8–17), adults, and older adults (ages 65+).
To meet patients where they are in their recovery journey, Cross Creek Hospital Together with Ascension Seton offers several levels of care. These include inpatient treatment for adults experiencing acute mental health crises, as well as day programs like Partial Hospitalization (PHP) and Intensive Outpatient Programs (IOP) for both adolescents and adults. On-site medical detox services are also available for individuals beginning their recovery from substance use. This flexible, step-down model allows patients to move smoothly between levels of care as their needs change, creating a continuous and supportive treatment experience.
Family support is an important part of the healing process at Cross Creek Hospital Together with Ascension Seton. Patients can receive phone calls during designated hours using a unique access code, and in-person visits are offered on a case-by-case basis, following a set weekly schedule by unit. Depending on the unit, each patient may have one or two visitors. Visitors are required to check in, follow safety protocols, and arrive early
Cross Creek Hospital Together with Ascension Seton offers a setting designed to be calm and uplift.The facility features therapeutic spaces such as serene courtyards, an amphitheater, and recreational areas like a gym with basketball that encourages movement along with a space for yoga.

Classified as psychiatric hospital. private for-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Inpatient · PHP · MAT · Dual Dx · Telehealth
Service settings
Hospital inpatient/24-hour hospital inpatient, Outpatient, Partial hospitalization/day treatment
Therapy approaches
Activity therapy, Cognitive behavioral therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Telemedicine/telehealth therapy, Abnormal involuntary movement scale
Age groups
Children/Adolescents, Young Adults, Adults, Seniors
Special populations
Young adults, Seniors or older adults, Clients with co-occurring mental and substance use disorders, Persons with Alzheimer's or dementia, Children/adolescents with serious emotional disturbance (SED), Persons 18 and older with serious mental illness (SMI)
Medications used
Chlorpromazine, Haloperidol, Aripiprazole, Clozapine, Lurasidone, Olanzapine, Paliperidone, Quetiapine, Risperidone, Ziprasidone + 2 more
Emergency services
Crisis intervention team, Psychiatric emergency onsite services, Psychiatric emergency walk-in services
Facility operation
Private for-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: County or local government funds; Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Other State funds; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; State mental health agency (or equivalent) funds; State welfare or child and family services funds; U.S. Department of VA funds

Contact & Location

Address

8402 Cross Park Drive, Austin, TX 78754

Get directions →

Facility direct line

(844) 783-9140

Photos

Cross Creek Hospital Together with Ascension Seton — photo Cross Creek Hospital Together with Ascension Seton — photo Cross Creek Hospital Together with Ascension Seton — photo Cross Creek Hospital Together with Ascension Seton — photo

Frequently Asked Questions

Does Cross Creek Hospital Together with Ascension Seton accept Medicaid?
Yes. According to SAMHSA data, Cross Creek Hospital Together with Ascension Seton accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific TX Medicaid plan. Call (844) 783-9140 to verify your benefits.
What level of care does Cross Creek Hospital Together with Ascension Seton offer?
This facility offers: Inpatient, PHP, MAT, Dual Dx, Telehealth. Service settings include: Hospital inpatient/24-hour hospital inpatient, Outpatient, Partial hospitalization/day treatment. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Cross Creek Hospital Together with Ascension Seton have specialized programs?
Yes — this facility offers programs for: Young adults, Seniors or older adults, Clients with co-occurring mental and substance use disorders, Persons with Alzheimer's or dementia, Children/adolescents with serious emotional disturbance (SED), Persons 18 and older with serious mental illness (SMI).
What therapy methods does Cross Creek Hospital Together with Ascension Seton use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Telemedicine/telehealth therapy, Abnormal involuntary movement scale.
How do I start treatment at Cross Creek Hospital Together with Ascension Seton?
Call the facility directly at (844) 783-9140 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878