Counseling Connection of Medford

Charleston, WV

SAMHSA Verified Outpatient Telehealth

Outpatient · Telehealth center · in Charleston, WV · Accepts Medicaid · Private · Serves veterans, adolescents, seniors, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Counseling Connection of M...: (715) 748-4312

Email X/Twitter Facebook

About Counseling Connection of Medford

With licensed and experienced staff who specialize in different areas, Counseling Connection of Medford serves children, adolescents, adults, and older adults with a range of mental health concerns and addictions. They offer dual-diagnosis counseling and offer help with school-related issues, grief and loss, behavioral issues, and more. They also work with couples and families through divorce and separation, adjustment periods, and relationship issues.
Through the CARES program, Counseling Connection of Medford offers counseling at the Medford and Rib Lake School districts during the school year. With funding available for students, they work to make mental health care accessible for all.

Classified as community mental health center. private non-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care: Outpatient · Telehealth
Service settings: Outpatient
Therapy approaches: Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Individual psychotherapy, Telemedicine/telehealth therapy
Age groups: Children/Adolescents, Young Adults, Adults, Seniors
Special populations: Young adults, Seniors or older adults, Veterans, Active duty military, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons with eating disorders, Persons with post-traumatic stress disorder (PTSD)
Facility operation: Private non-profit organization

Insurance & Payment Accepted

Verify coverage

Medicaid

Medicare

Private insurance

TRICARE / VA

Self-pay / Cash

Sliding scale

Full list from SAMHSA: Medicaid; Other State funds; Private health insurance; Cash or self-payment

Contact & Location

Address

1021 Quarrier Street, Charleston, WV 25301

Get directions →

Facility direct line

(715) 748-4312

Website

sites.google.com

Nearby context

All centers in Charleston → All centers in WV →

Photos

Counseling Connection of Medford — photo

Frequently Asked Questions

Does Counseling Connection of Medford accept Medicaid?

Yes. According to SAMHSA data, Counseling Connection of Medford accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific WV Medicaid plan. Call (715) 748-4312 to verify your benefits.

What level of care does Counseling Connection of Medford offer?

This facility offers: Outpatient, Telehealth. Service settings include: Outpatient. Primary focus: Substance use treatment, Mental health treatment.

Does Counseling Connection of Medford have specialized programs?

Yes — this facility offers programs for: Young adults, Seniors or older adults, Veterans, Active duty military, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma.

What therapy methods does Counseling Connection of Medford use?

Evidence-based approaches listed with SAMHSA: Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Individual psychotherapy, Telemedicine/telehealth therapy.

How do I start treatment at Counseling Connection of Medford?

Call the facility directly at (715) 748-4312 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.

Is treatment confidential?

Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.

What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

Was this facility page helpful?

Sources & References

SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
SAMHSA — NSDUH, 2023.
CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

Other Treatment Centers in Charleston

Compare additional options nearby.

View all in Charleston →

Potomac Highlands MH Guild Hampshire County PHG office

Moorefield, WV

SAMHSA

A private non-profit organization providing outpatient mental health and substance use tre...

Outpatient Dual Dx Telehealth

Medicaid Medicare Private ins. TRICARE/VA

View profile

VA Hudson Valley Healthcare System New City Community Based Outpt Clinic

Morgantown, WV

SAMHSA

VA Hudson Valley Healthcare System provides comprehensive mental health services for adult...

Outpatient Dual Dx Telehealth

Medicaid Medicare Private ins. TRICARE/VA

View profile

Fort Thompson Indian Health Center

Charleston, WV

SAMHSA

The Fort Thompson Indian Health Center is dedicated to delivering culturally sensitive beh...

View profile

Shenandoah Community Health

Martinsburg, WV

SAMHSA

Outpatient center providing comprehensive substance use and mental health treatment with i...

View profile