Confidential Help for Alcohol and Drugs (CHAD) Outpatient Clinic

Auburn, NY

SAMHSA Verified IOP MAT Telehealth

IOP · MAT · Telehealth center · in Auburn, NY · Accepts Medicaid · Private · Serves trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Confidential Help for Alco...: 315-253-9786

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About Confidential Help for Alcohol and Drugs (CHAD) Outpatient Clinic

Private non-profit organization. Primary focus: substance use treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care: IOP · MAT · Telehealth
Service settings: Outpatient, Intensive outpatient treatment, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment
Therapy approaches: Anger management, Brief intervention, Cognitive behavioral therapy, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling, Trauma-related counseling
Special populations: Adolescents, Young adults, Adult women, Adult men, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced sexual abuse, Clients who have experienced intimate partner violence, domestic violence, Clients who have experienced trauma
Medications used: Acamprosate (Campral®), Disulfiram, Buprenorphine with naloxone, Buprenorphine without naloxone, Buprenorphine (extended-release, injectable), Naltrexone (oral), Naltrexone (extended-release, injectable), Clonidine, Medication for mental disorders, Nicotine replacement + 1 more
Recovery supports: Self-help groups, Housing services, Assistance with obtaining social services, Recovery coach, Mentoring/peer support
Facility operation: Private non-profit organization

Insurance & Payment Accepted

Verify coverage

Medicaid

Medicare

Private insurance

TRICARE / VA

Self-pay / Cash

Sliding scale

Full list from SAMHSA: Federal, or any government funding for substance use treatment programs; Medicaid; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; SAMHSA funding/block grants

Contact & Location

Address

75 Genesee Street, Auburn, NY 13021

Get directions →

Facility direct line

315-253-9786

Website

chadcounseling.org

Nearby context

All centers in Auburn → All centers in NY →

Frequently Asked Questions

Does Confidential Help for Alcohol and Drugs (CHAD) Outpatient Clinic accept Medicaid?

Yes. According to SAMHSA data, Confidential Help for Alcohol and Drugs (CHAD) Outpatient Clinic accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific NY Medicaid plan. Call 315-253-9786 to verify your benefits.

What level of care does Confidential Help for Alcohol and Drugs (CHAD) Outpatient Clinic offer?

This facility offers: IOP, MAT, Telehealth. Service settings include: Outpatient, Intensive outpatient treatment, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment. Primary focus: Substance use treatment.

Does Confidential Help for Alcohol and Drugs (CHAD) Outpatient Clinic have specialized programs?

Yes — this facility offers programs for: Adolescents, Young adults, Adult women, Adult men, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced sexual abuse, Clients who have experienced intimate partner violence, domestic violence.

What therapy methods does Confidential Help for Alcohol and Drugs (CHAD) Outpatient Clinic use?

Evidence-based approaches listed with SAMHSA: Anger management, Brief intervention, Cognitive behavioral therapy, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, Telemedicine/telehealth therapy, 12-step facilitation.

How do I start treatment at Confidential Help for Alcohol and Drugs (CHAD) Outpatient Clinic?

Call the facility directly at 315-253-9786 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.

Is treatment confidential?

Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.

What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
SAMHSA — NSDUH, 2023.
CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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