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Child and Family

Charlotte, NC

SAMHSA Verified Outpatient Telehealth

Outpatient · Telehealth center · in Charlotte, NC · Accepts Medicaid · Private · Serves adolescents, seniors, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Child and Family: 401-849-2300

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About Child and Family

Classified as outpatient mental health facility. private non-profit organization. Primary focus: mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · Telehealth
Service settings
Outpatient
Therapy approaches
Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Eye Movement Desensitization and Reprocessing therapy, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale
Age groups
Children/Adolescents, Young Adults, Adults, Seniors
Special populations
Criminal justice (other than DUI/DWI)/Forensic clients, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD), Children/adolescents with serious emotional disturbance (SED)
Recovery supports
Mentoring/peer support
Emergency services
Crisis intervention team
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: County or local government funds; Medicaid; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Address

769 Wendover Road, Charlotte, NC 28211

Get directions →

Facility direct line

401-849-2300

Frequently Asked Questions

Does Child and Family accept Medicaid?
Yes. According to SAMHSA data, Child and Family accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific NC Medicaid plan. Call 401-849-2300 to verify your benefits.
What level of care does Child and Family offer?
This facility offers: Outpatient, Telehealth. Service settings include: Outpatient. Primary focus: Mental health treatment.
Does Child and Family have specialized programs?
Yes — this facility offers programs for: Criminal justice (other than DUI/DWI)/Forensic clients, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD), Children/adolescents with serious emotional disturbance (SED).
What therapy methods does Child and Family use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Eye Movement Desensitization and Reprocessing therapy, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale.
How do I start treatment at Child and Family?
Call the facility directly at 401-849-2300 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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